The Best Business ISPs for Large, Multi-Site Companies

February 22, 2024 Minh Le

You’re working for a large organization, with multiple sites. But with two ISPs at every site, ISP management is getting insane. You have tons of account numbers, a dozen ISPs with a dozen phone numbers, and staggered contract expiration dates. It’s just a mess.

In this video, I explain how an ISP aggregator can help your company reduce the clutter.

If you like the video, say thanks by asking Mike for his recommendation on the best call center software for your company! Click below to ask him today.

About Mike

Mike Smith AeroCom

Mike Smith has been helping companies select the best telecom, WAN, security, and cloud services since 1999. He founded AeroCom in 2003, and has been the recipient of numerous business telecommunications industry awards, including being recognized as one of the top 40 business people in tech-heavy Orange County, CA. Follow Mike on YouTubeLinkedInReddit and SpiceWorks.

Transcript

You work for a large company with multiple locations, so maybe you have a lot of locations all across the United States. Maybe you have a lot of locations all across the globe. And one of the most difficult things about that for the IT department is actually managing the ISP services. So I probably don’t need to tell you that with a ton of sites in, say, you have a primary ISP in a backup ISP connection at a lot of those sites, that becomes a ton of work because you’re getting a lot of different bills, you have a lot of different phone numbers for customer service and just managing all that is almost a full time job in itself. So a lot of balls get dropped. So, you know, obviously you’re not looking at the bills as often and it’s hard to know if a circuits down all that good stuff. And you’re wondering, is there a better solution for this? Well, there is. And I’m going to talk to you about it in this video.

My recommendations

But first, just a quick plug, if you’d like. My recommendation for the best company to quote for ISPs, for your large organization, reach out and contact me. Send me and email or give me a call (714.593.0011) I will help you make a better decision in a fraction of the time. Also, don’t forget to go to our website Aerocominc.com. You can search ISPs by feature and functionality, read reviews on them, watch videos on them, read a bunch of details, all kinds of good stuff.

And that’s a good place to start. A lot of time to go check that out. Aerocominc.com. And as always, don’t forget to hit the Like button. Subscribe to the channel. Leave a comment in the comments section below. Tell me what you think of the video. Ask me a question, and maybe even tell me about a future video that you’d like to see. Something a topic you’d like to hear me talk about.

To many ISP’s?

As I mentioned in the beginning of the video, your company has a lot of locations and as you know, managing the ISPs is very difficult. So I’m sure you’re experiencing things like billing problems, like you’re getting a ton of different bills from a ton of different ISPs, and sometimes the same ISP has to give you multiple bills because they bill by region and you have locations in different regions of theirs, right?

So you have all these different account numbers, you have different phone numbers that to call. So if, if one of your locations calls in and says, hey, our Internet is down, it takes you probably 15 minutes to figure out what circuit that is and what provider it is and where the phone number is to call that provider. You probably have Excel sheets with that information on there, but the Excel sheet spreadsheets sometimes aren’t even updated, so sometimes we haven’t updated that in the last two years and things have changed. So that’s on a different sheet of paper.

ISP Aggregator

So all in all, it becomes a big mess and a big time consuming thing for your I.T department. That’s taking up way too much time and totally inefficient. There has to be a better way, right? Well, there is a better way for that. And it’s called an ISP aggregator or an ISP reseller. It used to be called a reseller, but nowadays everybody calls them an aggregator. Made a big fancy word for it. But that’s what you need to do is use a great ISP aggregator for your services. And so what that’s going to do for you is it’s going to put everything down into one company. So an ISP aggregator is just an ISP that has the ability to buy wholesale from all the other ISPs across the world.

1 online portal to manage billing, circuit performance, trouble tickets ,reports, and more

So what they’re able to do is no matter where your location is at, if they don’t have their own network there, they can buy wholesale from the provider that does and sell it to you. you know, you get one phone number to call for your ISP. You get one web portal that has all of your locations in it, all of your circuits in it. You can manage trouble tickets, so you can see circuit status, you can see trouble ticket status, you can see billing, you can break the sites down in any type of way that you want to that works for your billing. If you want to bill each location individually, if you want to have reports for every location, if you want to break up the billing to sub accounts, you can do all that stuff. One web portal, one customer service phone number for everything.

So it’ll save you a ton of time with billing, customer service, ordering new circuits and everything’s under the same service provider, which is nice. So if you move locations, you can just stay with the same service provider, move the circuit to another site. So it’s just the way to go when it comes to all that.

The Best Business ISPs for Large, Multi-Site Companies

Cost for ISP Aggregator

And you think, okay, well, does it cost more? Because you know you’re going to somebody who’s buying the circuit from, say, AT&T and selling it to us. Sometimes it does. It costs maybe maybe 10% more than if you were to shock the circuit today with all the ISPs directly. But the thing I’ve seen over time is actually it’ll cost about the same as you’re paying today, or possibly even saving money, because chances are you have so many circuits with so many different ISPs that you haven’t looked at recent pricing for some of those sites in years. And the best pricing is actually a lot lower than what you’re paying today. So when you move to the aggregator, your company won’t be paying a ton more money. In fact, sometimes you’re actually saving money compared to what you’re paying today. Moving to the aggregator services.

Additional add ons

So that’s really the way to go. If you have a large company with a lot of sites and then another bonus that the service provider can do is instead of just ISP services, they can also sell you things like telecom expense management software, mobile device management software. They can sell you SD win services, they can sell you cybersecurity services, they can sell you parts over cellular services or SIP trunking services for some of your sites so they can add on all these additional things, which is a large company. Your I.T. organization, as you know, needs vendor consolidation a lot. So too many vendors takes up too much time. The less vendors you have to work with, the better. So an ISP aggregator is really the way to go.

Still confused? Ask me for my recommendations

Now, if you want to know which ISP aggregators your company should quote for your particular requirements, there are aggregators who have niches in certain things like global aggregators versus domestic aggregators. Certain aggregators have better relationships with certain service providers in certain areas. So there are good ones to quote and bad ones to quote. Which ones should you quote? Reach out and contact me. That’s my job. I’m a broker for all the major ISPs, all the major aggregators all across the country. And I’ve been doing this for over 20 years. So if you reach out, call me, send me an email, give me a call (714.593.0011). I’m happy to ask you a few questions about your companies requirements and then pair you up with the best aggregators to quote for your organization. Specifically, I’ll also introduce you to the best sales reps to work with at that company and oversee the quoting process to make sure you get the best pricing possible. The nice thing on top of all that is that your company doesn’t have to pay me anything to do all this stuff for you. The service providers actually pay me my broker fee, so there’s absolutely no excuse not to at least reach out and see what I might have to say and I might be able to point in the right direction. And if you don’t like what I have to say, who cares? You didn’t lose anything from it, right? So reach out, contact me.

It’s actually. Why do these videos? It’s the way you can say thank you to me. If you got some benefit from this video is just call me and asked me for a quote.

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