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Transitioning to Microsoft Teams Phone System without Pain
You’ve scoured the online articles. You’ve gathered a ton of information. It looks like Microsoft Teams Phone System might be a solid option for replacing your company’s PBX. But how would you make a smooth transition? It certainly won’t be…
Hosted PBX Services for Retail Companies
If your retail organization needs a better phone system, this video is for you. Not all hosted PBX services are equal. Some are better suited for retail companies than others. In this video, AeroCom President, Mike Smith tells you three things…
Cloud Contact Center Software with Artificial Intelligence (AI)
It’s time for your call center managers to stop listening to random call samples. Their time can be used much more efficiently. It’s also time to stop having live agents respond to customers with quick questions that could easily be…
Microsoft Teams PBX. Is it a good fit for our company?
Should your company use Microsoft Teams, for your phone system? What are the pros and cons? AeroCom President, Mike Smith, explains what he’s seen, first hand. As a long-time, enterprise telecom broker, he’s quoted Teams to many companies (as well…
The Best Phone Systems for Large Businesses
Is hosted PBX a good fit for a large business? Yes, it is, but not all hosted PBX vendors are a good fit for large companies. In this video, AeroCom President, Mike Smith, gives you three things that a good…
Microsoft Teams PBX Integration
Wondering if your company can use Teams for calling, with your existing phone system? You can’t technically integrate Teams calling with your phone system, but you can run it parallel, using the same phone lines (SIP Trunks, PRI, etc.). In…
Hosted VoIP vs. On-Premise
Should our company purchase a hosted phone system or an on-prem phone system? If you’re asking this question, you are not alone. The list of hosted PBX vendors is growing rapidly and this technology is obviously on the rise… But…
Cloud Contact Center Providers
Your company is in the market for a new contact center software solution, for your call center. Through your research, you’ve noticed that a cloud contact center solution is probably the best option. But there are hundreds of potential providers!…
Microsoft Teams Phone System Features
Your company is shopping for a new phone system, and Microsoft Teams PBX is an option you’re considering. What features does it offer? What features does it lack? In this short video, AeroCom President, Mike Smith, reviews the basic features…
Business VoIP Providers
Which business VoIP providers are the best? Why? Well, it depends your company’s requirements. There are hundreds of hosted PBX vendors and each has their own niche, so the devil is in the details. In this video, AeroCom President, Mike…