Microsoft Teams Phone System Direct Routing as a Service

What is Direct Routing as a Service for Microsoft Teams Phone System?

In the short video below, Mike Smith explains Teams Direct Routing as a Service, compares it to alternatives, and provides you with the benefits of DRaaS for your organization.

Want Mike’s recommendations on the best vendors for Microsoft Teams Direct Routing as a Service? Click the button below and ask Mike today.

About Mike
Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been the recipient of numerous business telecommunications industry awards and in 2011, he was honored as one of the top 40 business people in Orange County, CA., under 40 years old. You can also hear him as the host of the popular Information Technology podcast, ITsmiths with Mike Smith. Follow Mike on LinkedIn, Twitter or SpiceWorks.

Transcript

Your company is looking into getting a new phone system and one of the solutions you’ve thought about is Microsoft Teams Phone System.

Well, if you’re looking into that, you probably have heard of something called Direct Routing as a Service. You’re probably wondering what is that?… and that’s probably why you’re on this video! Well, in order to understand what that is, first you have to understand your options for getting dial tone to Microsoft Teams Phone System.

Buying a Calling Plan Through Microsoft

The first way of getting dial tone is to get a calling plan through Microsoft. You just pay a monthly fee per extension every single month to Microsoft to get dial tone for Microsoft Teams Phone System, that’s the first way of doing it.

Direct Routing

Another way of doing it is to connect your company’s on-premise phone lines or analog lines or PRI or SIP trunks to your Microsoft teams application. You do so through a feature Microsoft offers called Direct Routing. Direct Routing does exactly what it sounds like, it connects your Microsoft Teams application to the dial tone you have at your office through an onsite appliance called an SBC.

Now, if you do that you also have to make sure you manage the SBC and keep it up and running and make sure that the codecs are properly programmed so that you get good dial tone. You also have to do things like troubleshoot call quality since you’re in charge of the call quality with the SBC, and so forth, and so on. Sounds like fun, right?

No. Nobody wants to do direct routing themselves. That’s a real pain in the neck unless you just love telecom and you love troubleshooting phone calls and all that stuff. If you have a medium sized company that can be a real pain in the neck.

Direct Routing as a Service

Instead of that, third party service providers are starting to offer something called direct routing as a service. What they do is they get an SBC that connects your team’s phone system application to their main switch and their dial tone through all of their equipment. They’re maintaining the SBC, they’re providing dial tone to your team’s environment through direct routing.

It’s called Direct Routing as a Service. It’s a great solution for companies, no matter what, because it’s priced similar to Microsoft Teams’ calling plan, they price it per extension, but it’s the same price as a calling plan and sometimes even a lot less. The added benefit is that through these companies they give you unlimited live, 24 seven support for all of your dial tone. They also help you with the installation, importing on the phone numbers. They help demo Microsoft Teams for you, answer all your questions.

Overall, it’s a great solution to bring dial tone to your Microsoft Teams phone system environment instead of doing direct routing on your own or getting a calling plan through Microsoft.

Which vendors are the best for Direct Routing as a Service?

You’re probably wondering, “Hey, what companies are the best ones that we should be quoting for Direct Routing as a Service?” Well, if you’re asking that question, contact me. Don’t start Googling it or starting to make guesses or things like that. That’s going to spend a ton of your time and you’re probably going to end up in the wrong place anyway.

That’s actually my job. Email or call me (714.593.0011). I’m a broker for all the major cloud PBX service providers and all the providers that can do Microsoft Teams, Phone System Direct Routing as a service. Based on your company’s needs, I can match you up with the right vendors, get you demos, get you quotes. At the end of the day, the service providers pay our company our broker fees so you really have no excuse not to use this because it doesn’t cost you a thing.

If you’re wanting to know which vendors offer Direct Routing as a Service and who are the best ones that offer it, because there’s dozens if not hundreds, just reach out and contact me.

I hope this video helped a little bit, hope cleared things up. I hope you understand Direct Routing as a Service and what it is. If you like the video, please don’t forget to hit the light button and I will catch you on the next one.