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How to record all calls using Microsoft Teams Phone Systems

Your company is considering buying Microsoft Teams Phone System, but you’re not sure how to record calls on Teams. In this video, I break down how to us DRaaS to record calls on Teams Phone System. Want my recommendations on

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Does Microsoft Teams Phone System Have Custom Call Reports?

Your company is considering buying Microsoft Teams Phone System, but you’re not sure if they have custom call reports. The simple answer is no, Teams does not have custom call reports. But don’t worry. In this video, I will help

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Common Area Phones with Microsoft Teams Phone System

Your company is considering buying Microsoft Teams Phone System, but you’re not sure about the common area phones. In this video, I break down the costs, licenses, and alternatives for common area phones. Want my recommendations on the best dial

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Microsoft Teams Phone Systems: Don’t buy a calling plan

If your company has more than 25 users, don’t buy a calling plan. In this video, I’m going to explain 5 reasons not to buy a calling plan from Microsoft. Want my recommendations on the best dial tone providers? Click

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The Truth: Don’t Buy Teams Phone System if your company isn’t using Teams

Your company is considering buying Microsoft Teams Phone System, but your users are not using Teams today. Is Teams Phone still a good fit? In this video, I give you 5 reasons why your company should not buy Team Phone

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Microsoft Teams Phone System: A Secret for Retail and Manufacturing Companies

You work for a large retail or manufacturing company and have a bunch of common area phones and you are currently exploring the use of Teams Phone System. I have 3 secrets to share with you to lower the price

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Microsoft Teams Phone System with Call Center or Contact Center

Your company needs to replace their PBX and you’re thinking Microsoft Teams Phone System might be a good option. But what about your call center? Does Teams offer call center software? Mike Smith explains the best way to purchase Microsoft

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Microsoft Teams Phone System: Native vs. Integration

Your company is researching a new PBX, and Microsoft Teams seems like a good option to explore, right? There are a lot of hosted PBX service providers offering a “Teams Integration.” But what does that entail? In this video, Mike

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Transitioning to Microsoft Teams Phone System without Pain

You’ve scoured the online articles. You’ve gathered a ton of information. It looks like Microsoft Teams Phone System might be a solid option for replacing your company’s PBX. But how would you make a smooth transition? It certainly won’t be

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