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Cloud Contact Center Solutions: Phone System Agnostic
Your company needs a better contact center solution, but your phone system still has a lot of life left. Can your organization implement a new contact center solution, over the top of your existing phone system? Search Cloud Contact Center…
The Best Business Phone System: Adding Users
Your company has a lot of employees, who are continually being hired and fired. If that’s the case, you need to make sure your hosted business phone system allows you to manually add or remove users, on-demand. The last thing…
DDoS Protection: Proactive vs. Reactive
If your company is in the market for DDoS protection, it’s important to first understand whether you need proactive protection or reactive protection. In this video, AeroCom’s President, Mike Smith, explains the difference between these two types of DDoS protection…
Call Center vs Contact Center
Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…
The Best SD-WAN Vendors: Cloud Session Reassignment
Your company has hosted VoIP, and two diverse Internet connections (primary and backup). But what happens to that important phone call if the primary ISP connection starts receiving errors… or drops? The important call drops… Unless you have one of…
Small Contact Centers
Small Cloud Contact Centers Click here to search cloud contact center providers for your company. About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been…
The best sd-wan vendors: The 3 types
You’ve heard about SD-WAN and you’re wondering if it’s the right technology for your company’s WAN. As you research SD-WAN, however, you’ve noticed that everyone’s solution seems to be different. So, if every solution is different, what is the true…
The best business phone system: SMS Texting
Would your customer service or sales department like the ability to send and receive text messages… from their office phone number? Watch this video! Need consulting on the best phone system for your company? Click the button below. Get Started…
SD-WAN vs MPLS: Bandwidth
What is the difference between SD-WAN and MPLS, in terms of bandwidth? Your company currently has MPLS but you are wondering if moving to SD-WAN will increase your bandwidth. How does that work? In this short video, Mike will explain…
Microsoft Teams Phone System: Should our company use it? [Video]
Your company is considering Microsoft Teams Phone System for PSTN calling. Your organization already uses Microsoft Office 365 and the Teams app, so why not make this your company’s phone system, too? That way, everyone will have chat, video, collaboration…