You work for a medium-to-large-size company (with hundreds to thousands of employees) and the company is in the market for a new phone system. You’re considering Teams Phone System, and you’ve heard about Operator Connect. What are the benefits?In this…
Your law firm has a call center, and it’s time to shop for new call center software. But what are the must-have’s for a law firm’s call center software?In this video, I cover 4 call center software features your company…
Your company is in the market for an enterprise AI solution. But there are a lot of options. What features should you consider “must-haves?” One of them is SSO, or Single Sign On. In this video, I am going to…
You work for a large company (hundreds or thousands of employees), and you’re phone system is end of life… so it’s time to start the phone system replacement project. The top 3 names you’ve heard of are Zoom Phone, Teams…
Your company is medium-large-size, and is in the market for a new phone system, and you’re thinking Teams Phone might be the way to go. But the company has a pretty serious call center, and Teams Phone isn’t going to…
Your company is in the market for an SD-WAN or SASE solution, but you need redundancy, because network availability is a huge requirement. In this video, I cover the best failover architecture for SD-WAN or SASE. Want my recommendations on…
Your company is in the market for an enterprise AI solution. But there are a lot of options. What features should you consider “must-haves?” One of them is Role-Based Access Control (RBAC). In this video, I cover why Role-Based Access…
Your company has a call center, and it’s time to shop for new call center software. But what features should you be looking for? Abandoned call analytics is something you should be thinking about. In this video, I cover 5…
You’re an IT professional for a company with hundreds or thousands of employees, starting the phone system project, and your wondering how much 8×8 costs.In this video, I compare all of 8×8’s pricing plans X1, X2, X4, X6, X7, and…
You work for a medium to large-size company (hundreds to thousands of employees) that is in the market for a new phone system. You’re considering Teams Phone System, but you’re wondering how much it costs. Is it less expensive? In…