Your company is in the market for call center software and you heard Zoom has thrown their hat into the ring, in this category. Zoom is a big name in conferencing, but are they good at call center software? In…
You work for a large company (hundreds or thousands of employees), and your phone system is end of life… so it’s time to start the phone system replacement project. But which phone systems are thee best for a large company,…
You’re a medium to large-size company (hundreds to thousands of employees), and your company in the market for a new phone system. You’re considering Teams Phone System, but you’re wondering how much it costs and is the pricing different for…
YouTube, WordPress, & SpiceWorks Your company is in the market for new call center software, and you’re wondering what benefits AI can add? In this video, I cover 7 of my favorite benefits AI can add to your call center…
Your company is in the market for SD-WAN. Maybe you’re replacing your MPLS network, or maybe you’re replacing your existing SD-WAN network. What’s available in 2025, and which is best for your company? In this video, I cover 4 types…
Your company currently has a Cisco Unified Communications Manager Phone System (CUCM), and it’s end of life. What do you need to know about replacing it? In this video I explain 6 things you need to know before replacing your…
You work for a medium to large-size company and the company is in the market for a new phone system. You’re considering Teams Phone System, but you’re wondering if it’s good at scale. In this video, I explain why Teams…
Your company has a large customer service department and it’s time to shop for a new contact center software. A lot of vendors are available and we know you want some AI, but who is the best for customer service…
Your company is looking into Microsoft Teams Phone System, and your company also pays for mobile phones for many of your users. Should you pay for both? Can Teams Phone replace your company’s mobile phone provider? In this video, I…
Your company is in the market for an SD-WAN solution, but which vendors should be on your network team’s short list in your evaluation? In this video, I will help your company choose the best SD-WAN solution for your company.…