What is an ISP Aggregator / ISP Reseller, and when should our company use one? In this short video, AeroCom’s President, Mike Smith, details what an ISP Aggregator is, when your company will need one, and the benefits your company…
How will SD-WAN affect your company’s firewall and security? Will SD-WAN “play nice” with your existing firewall setup? Does SD-WAN include a firewall? What about content filtering and next-gen, UTM security options, like IPS and IDS? Watch the video below to…
Your company is considering replacing your phone system with Microsoft Teams Phone System. So, which Office 365 license does your company need? E3? E5? Is that all you need? In this video, AeroCom President, Mike Smith, tells you which license…
AeroCom President, Mike Smith, explains how some SD-WAN vendors can perform traffic shaping and load balancing on ingress (a.k.a. “inbound”), Internet traffic, in addition to the normal egress (outbound), traffic shaping. Click here to search for SD-WAN service providers that…
Your company needs a better contact center solution, but your phone system still has a lot of life left. Can your organization implement a new contact center solution, over the top of your existing phone system? Search Cloud Contact Center…
Your company has a lot of employees, who are continually being hired and fired. If that’s the case, you need to make sure your hosted business phone system allows you to manually add or remove users, on-demand. The last thing…
If your company is in the market for DDoS protection, it’s important to first understand whether you need proactive protection or reactive protection. In this video, AeroCom’s President, Mike Smith, explains the difference between these two types of DDoS protection…
Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…
Your company has hosted VoIP, and two diverse Internet connections (primary and backup). But what happens to that important phone call if the primary ISP connection starts receiving errors… or drops? The important call drops… Unless you have one of…
Small Cloud Contact Centers Click here to search cloud contact center providers for your company. About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been…