Your company has a call center, and it’s time to shop for new call center software. But what features should you be looking for? Omni-Channel is one of them. In this video, I explain 5 reasons Omni-Channel can help your…
Your business is in the market for a new phone system and you’re thinking about DialPad, but you’re curious if it’s a good fit for your company. In this video, I do a full demo with Connor from DialPad, covering…
You work for a medium to large-size company and the company (hundreds to thousands of employees), is in the market for a new phone system. You’re considering Teams Phone System, but what do you need to know? In this video,…
Your business is in the market for a new phone system and you’re thinking about Teams Phone System. You’ve heard of CallTower, but you’d like more information on their product. In this video, my favorite CallTower rep, Adam, and I…
Your company is in the market for an SD-WAN or SASE solution, and maybe you’ve even gotten a quote. Your company is wondering, “are all SD-WAN or SASE solutions priced similarly?” In this video, I compare 3 types of pricing…
Your healthcare company has a call center, and it’s time to shop for new call center software. But what are the must-haves for a Healthcare Company’s call center software?In this video, I cover 6 must-haves for your call center software.…
Your company is in the market for a new phone system and you’ve heard of 8×8. 8×8 is one of the longest-standing, cloud-based business phone system service providers around. But are they a good option for a large business in…
Your company is in the market for an enterprise AI solution. But there are a lot of options. What features should you consider “must-haves?” In this video, I cover 7 features your company needs when looking at Enterprise AI solutions.…
Your company has a call center, and it’s time to shop for a new call center software. One of your biggest problems is long hold times! You can solve that. In this video, I cover 4 call center software solutions…
Your company is in the market for Microsoft Teams Phone system, and you’ve heard CallTower might be an option for Operator Connect, but you don’t know anything about CallTower. In this video, I rate and review CallTower, for Teams Phone…