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How does “Call Transfer” work, between Microsoft Teams Phone and 3rd party call center software
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone, and you are wondering, how does “Call Transfer” work, between Microsoft Teams Phone and 3rd party Call Center Software? In this video,…
Demand This on Your Contract | Deploying Microsoft Teams for a Large Company
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. If you’re a large company you need to demand this one thing on your contract. Want my recommendations on the best Teams…
A plugin might be the cure for Microsoft Teams Phone’s missing features
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. If you’ve seen my videos, Teams Phone costs the same as any other cloud phone system but is missing some big features.…
Does Microsoft Teams Phone have Call Center Features
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone, but you’re not sure if Teams has call center features. In this video, I’ll explain the call center features Teams Phone has,…
Microsoft Teams Phone Pricing Breakdown for 2024
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. Well, how much does it cost in 2024? In this video, I’m going to give you all the pricing information you need,…
What is Teams Phone Mobile vs. Operator Connect?
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. But you might also have heard about Teams Phone Mobile and you’re wondering what it is and how it compares to Operator…
How to transition a large company to Microsoft Teams Phone System
Your large company is looking to transition over to Microsoft Teams Phone System, but you have thousands of employees and multiple locations. You’re thinking to yourself, where do I start? In this video, I explain how your large company can…
Does Microsoft Teams Phone System have SMS & MMS Text Messaging?
Your company is considering buying Microsoft Teams Phone System, but you’re not sure if Teams has SMS & MMS text messaging. The simple answer is no they do not. In this video, I break down 2 alternative solutions for SMS…
How to record all calls using Microsoft Teams Phone Systems
Your company is considering buying Microsoft Teams Phone System, but you’re not sure how to record calls on Teams. In this video, I break down how to us DRaaS to record calls on Teams Phone System. Want my recommendations on…
Does Microsoft Teams Phone System Have Custom Call Reports?
Your company is considering buying Microsoft Teams Phone System, but you’re not sure if they have custom call reports. The simple answer is no, Teams does not have custom call reports. But don’t worry. In this video, I will help…