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What can Microsoft Copilot AI do for Teams Phone and Call Center?
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone, but what is Microsoft Copilot AI for Teams Phone and Call Center? In this video, I’ll explain how Copilot can benefit your…
The Queues App for Microsoft Teams Phone | Mike’s Pre-Launch Review
You’ve heard about the Queues app for Microsoft Teams, but you aren’t sure if it can handle your company’s call center requirements. I’ve researched the Queues app and talked to industry leaders, and in this video, I’ll tell you what…
How does “Call Transfer” work, between Microsoft Teams Phone and 3rd party call center software
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone, and you are wondering, how does “Call Transfer” work, between Microsoft Teams Phone and 3rd party Call Center Software? In this video,…
Demand This on Your Contract | Deploying Microsoft Teams for a Large Company
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. If you’re a large company you need to demand this one thing on your contract. Want my recommendations on the best Teams…
A plugin might be the cure for Microsoft Teams Phone’s missing features
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. If you’ve seen my videos, Teams Phone costs the same as any other cloud phone system but is missing some big features.…
Does Microsoft Teams Phone have Call Center Features
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone, but you’re not sure if Teams has call center features. In this video, I’ll explain the call center features Teams Phone has,…
Microsoft Teams Phone Pricing Breakdown for 2024
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. Well, how much does it cost in 2024? In this video, I’m going to give you all the pricing information you need,…
What is Teams Phone Mobile vs. Operator Connect?
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. But you might also have heard about Teams Phone Mobile and you’re wondering what it is and how it compares to Operator…
How to transition a large company to Microsoft Teams Phone System
Your large company is looking to transition over to Microsoft Teams Phone System, but you have thousands of employees and multiple locations. You’re thinking to yourself, where do I start? In this video, I explain how your large company can…
Does Microsoft Teams Phone System have SMS & MMS Text Messaging?
Your company is considering buying Microsoft Teams Phone System, but you’re not sure if Teams has SMS & MMS text messaging. The simple answer is no they do not. In this video, I break down 2 alternative solutions for SMS…