Mike Smith's Brain

Microsoft Teams Phone System Review 2026

You work for a medium to large size company — anywhere from 100 users to a few thousand — and Microsoft Teams Phone System is one of the options you’re considering for your new phone system. But you’re wondering if…

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Aircall, Intermedia, NICE CXone & Zoom are the best AI call center software solutions in 2026

A lot of companies call me asking who the best call center software solutions are — and honestly, I usually avoid that question because it depends so much on your specific requirements. But today I’m giving in.In this video, I…

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POTS Line Replacement Pricing

Your company is in the market to replace your analog POTS lines — whether you got a letter from your provider giving you 30 days notice, or you’re trying to get ahead of it before that letter shows up.In this…

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SD-WAN & SASE Solutions Comparison: Should your company use SASE?

Your company has an existing network solution in place but you’re wondering whether SASE or SD-WAN is actually a good fit — and you’re not sure where to get reliable information without calling a bunch of vendors on your own.…

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Aircall, Dialpad, RingCentral & Zoom Phone are the best business phone systems for sales teams

Your company has a large inside sales team and you’re in the market for a new business phone system — but you want to make sure you’re quoting providers that are actually built for sales organizations. In this video, I…

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RingCentral In-Depth Review and Rating for Medium-Large Businesses | Know before you buy in 2026

Your company is in the market for a new phone system and you’re thinking about giving RingCentral a call — but before you do, you’ll want to watch this video. In this video, I give you my full RingCentral review…

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Zoom Phone Review & Rating 2026

Your company is in the market for a new phone system and Zoom Phone is one of the options on your radar, but you’re wondering what the reviews and ratings actually look like. In this video, I give you my…

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SD-WAN & SASE Solutions Comparison: Replacement for EoL Fortinet Fortigate

Your company currently has Fortinet Fortigate appliances for your SD-WAN or firewalls, and those appliances are becoming EoL at the end of 2026 — so should you just buy new Fortinet appliances, or are there better options out there? In…

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POTS Line Replacement Options for Alarm Lines

Your company is looking into POTS line replacement options, and you have alarm lines — fire alarms, security alarms — and you’re wondering if POTS over cellular actually works for those, or if thick walls and poor cellular coverage are…

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Microsoft Teams Phone System – Call Path Pricing is Ideal for Large Companies

You work in IT for a medium to large size company and Microsoft Teams Phone System is one of the options you’re considering — but you’re wondering how much it actually costs. In this video, I break down Teams Phone…

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