Mike Smith's Brain
Nuwave’s Microsoft Teams Phone Operator Connect Review & Demo | Administrative Bliss
Your company has decided to go with Microsoft Teams Phone System and you are evaluating Operator Connect vendors, but you are wondering what actually separates one vendor from another. In this video, I demo Nuwave’s administrative portal called iPilot, which…
Dialpad Phone System (UCaaS) Demo and Review. Still an Innovator?
You have heard that Dialpad was the innovation leader in business phone systems from 2018 to 2025, but now that every competitor has caught up with AI, is Dialpad still the most innovative company in the space in 2026?In this…
Microsoft Teams Phone System Review 2026
You work for a medium to large size company — anywhere from 100 users to a few thousand — and Microsoft Teams Phone System is one of the options you’re considering for your new phone system. But you’re wondering if…
Aircall, Intermedia, NICE CXone & Zoom are the best AI call center software solutions in 2026
A lot of companies call me asking who the best call center software solutions are — and honestly, I usually avoid that question because it depends so much on your specific requirements. But today I’m giving in.In this video, I…
POTS Line Replacement Pricing
Your company is in the market to replace your analog POTS lines — whether you got a letter from your provider giving you 30 days notice, or you’re trying to get ahead of it before that letter shows up.In this…
SD-WAN & SASE Solutions Comparison: Should your company use SASE?
Your company has an existing network solution in place but you’re wondering whether SASE or SD-WAN is actually a good fit — and you’re not sure where to get reliable information without calling a bunch of vendors on your own.…
Aircall, Dialpad, RingCentral & Zoom Phone are the best business phone systems for sales teams
Your company has a large inside sales team and you’re in the market for a new business phone system — but you want to make sure you’re quoting providers that are actually built for sales organizations. In this video, I…
RingCentral In-Depth Review and Rating for Medium-Large Businesses | Know before you buy in 2026
Your company is in the market for a new phone system and you’re thinking about giving RingCentral a call — but before you do, you’ll want to watch this video. In this video, I give you my full RingCentral review…
Zoom Phone Review & Rating 2026
Your company is in the market for a new phone system and Zoom Phone is one of the options on your radar, but you’re wondering what the reviews and ratings actually look like. In this video, I give you my…
SD-WAN & SASE Solutions Comparison: Replacement for EoL Fortinet Fortigate
Your company currently has Fortinet Fortigate appliances for your SD-WAN or firewalls, and those appliances are becoming EoL at the end of 2026 — so should you just buy new Fortinet appliances, or are there better options out there? In…