Your company has Microsoft Teams Phone System with a small call center, and you are getting complaints about long hold times, but you have no way to tell if the problem is agent behavior or simply not enough staff answering…
You work in IT for a company that’s in the market for a new phone system, and Zoom Phone is something your organization has heard of — but you’re wondering what’s new with Zoom Phone in 2026 and whether it’s…
Your company is in the market for a SASE solution and you keep hearing about Cato Networks, but you are wondering what actually makes their solution different from the dozen other SASE vendors claiming to do the same thing.In this…
Reliable connectivity is essential for any business operating across multiple locations. For Brake Masters, an automotive repair company with locations across the western United States, the company’s existing network was beginning to create problems with reliability, bandwidth, and day to…
Your company is looking into Microsoft Teams Phone Operator Connect vendors, and you keep hearing the same name come up over and over: Fusion Connect. In this video, I give you my full review and demo of Fusion Connect’s Teams…
Your company has a call center and you are using Salesforce or ServiceNow — and you are wondering if there is a contact center software solution that truly integrates with those platforms rather than just floating a dialer bar on…
Your company is in the market for a new phone system and RingCentral is one of the names that keeps coming up, but with so many strong competitors in 2026, you are wondering if RingCentral is still worth quoting. In…
Your company is in the market for an SD-WAN or SASE solution and you are trying to figure out which vendors are worth your time to evaluate. In this video, I do a full demo and review of Aryaka, explain…
Your company has decided to go with Microsoft Teams Phone System and you are evaluating Operator Connect vendors, but you are wondering what actually separates one vendor from another. In this video, I demo Nuwave’s administrative portal called iPilot, which…
You have heard that Dialpad was the innovation leader in business phone systems from 2018 to 2025, but now that every competitor has caught up with AI, is Dialpad still the most innovative company in the space in 2026?In this…