Blog
SD-WAN Vendors: Application Optimization
Your company is interested in improving the performance of a cloud application and you’re researching if SD-WAN might do the trick. You’ve heard that SD-WAN solutions offer the ability to optimize (i.e. reduce the packet loss and latency of), the…
Microsoft Teams PBX Integration
Wondering if your company can use Teams for calling, with your existing phone system? You can’t technically integrate Teams calling with your phone system, but you can run it parallel, using the same phone lines (SIP Trunks, PRI, etc.). In…
Hosted VoIP vs. On-Premise
Should our company purchase a hosted phone system or an on-prem phone system? If you’re asking this question, you are not alone. The list of hosted PBX vendors is growing rapidly and this technology is obviously on the rise… But…
The Best SD-WAN Providers: Installation
Your company is researching SD-WAN, and you’ve been put in charge of the project. The problem you’re having is there are dozens of SD-WAN providers offering their own spin on this new technology. So, which handful of SD-WAN providers should…
Cloud Contact Center Providers
Your company is in the market for a new contact center software solution, for your call center. Through your research, you’ve noticed that a cloud contact center solution is probably the best option. But there are hundreds of potential providers!…
Microsoft Teams Phone System Features
Your company is shopping for a new phone system, and Microsoft Teams PBX is an option you’re considering. What features does it offer? What features does it lack? In this short video, AeroCom President, Mike Smith, reviews the basic features…
ITsmiths: Chris Romano, Global Chief Technologist at Dell EMC
As you know, choosing a career in IT doesn’t mean your job has to stay inside the IT department. Chris Romano is one such example. If you’ve been to a VMworld, EMCWorld, CiscoLive, or NetApp Insight conference, you may have…
ITsmiths: Richard Loew, CIO at Motiva Enterprises
A lot of studies that have revealed that growing up with grandparents living in the house, can significantly benefit children. Richard Loew, CIO of Motiva Enterprises, would agree. Growing up in Houston, Richard’s grandmother lived with his family, and it seems free…
ITsmiths: David Africano, CISO at Caliburn International
David Africano, CISO of Caliburn International, is afraid of heights but instead of steering clear, he had a different approach. He looked at it as just a “veil to pass through.” So, he became a Paratrooper, jumping out of planes…
ITsmiths: Carl Goodman, Former Director of IT for the Federal Reserve Bank of Atlanta
Have you ever been in a situation when it felt like the more you tried to control your circumstances, the worse your circumstances became? Speaking with Carl Goodman, former Director of IT for the Federal Reserve Bank of Atlanta, he…