Enterprise AI: 5 Baby Steps

Your company is in the market for an enterprise AI solution. But it feels a little overwhelming. Where does AI want our data to be? How does it reach it? How do employees know how to use it? Where do we start?

In this video, I cover 5 simple steps for your company to incorporate enterprise AI.

Want my recommendations on the best Enterprise AI Solution to quote your company?

About Me

Mike Smith has been helping companies select the best telecom, WAN, security, and cloud services since 1999. He founded AeroCom in 2003, and has been the recipient of numerous business telecommunications industry awards, including being recognized as one of the top 40 business people in tech-heavy Orange County, CA. Follow Mike on YouTube, LinkedIn, Reddit and SpiceWorks.

Transcript

You work for a medium to large-sized company, maybe 50 or 100 employees or more. And your company is in the market for an enterprise AI solution. You’ve seen a lot about AI. You think it’s probably time to start looking into it so you don’t miss the boat, but it’s kind of confusing. Where do you start? So where does your data reside? How do you protect all that data so that you don’t have breaches of security information? Your PII gets out there on the internet. Next thing you know, AI knows all about your company and all your employees. How do you deploy it? Where do you start? How do you help employees start using it? Well, in this video, I want to give you five baby steps to getting started with enterprise AI. My name is Mike Smith. I’m the president of Come. Let’s put our heads together on this.

My Recommendation

First, however, if you’d like my book recommendations on the best enterprise AI solutions that your medium to large-sized company should be quoting, reach out, send me an email or give me a call (714.593.0011). Send me an email. Give me a call. Don’t try to figure this out on Google. It’s way too hard. There are too many vendors out there. You know, AI is huge, so a lot of vendors are throwing their hats in the market, and you want to know which ones you should quote. Should you go with ChatGPT or maybe LLaMA? What should you do? Well, reach out and contact me. Join the thousands of other IT professionals who have used me to make much better decisions in a fraction of the time for their companies. And the nice thing is, I don’t charge you anything for my services. I’ve been doing this for over 20 years, so I know the industry inside and out. I guarantee you it’s worth a call. You have no excuse since I don’t charge you anything. So send me an email, give me a call. Also, don’t forget to subscribe to the YouTube channel so you don’t miss the next video I put out.

AI is reinventing the way we work

Okay, well, first of all, I want to give you a round of applause. Good for you for looking into enterprise AI. It is the way of the future. Everything I see about AI shows it’s absolutely going to reinvent the way we work. It’s going to be like when the internet first came out—that’s how big it is, and how much change it’s going to create. So good for you for being ahead of the curve and looking into this up front.

But how do you get started? There’s so much confusion out there, and it seems daunting. There are so many things to think about. Well, here are the five baby steps for getting an enterprise AI solution for your company and starting to get your feet wet with enterprise AI.

Introducing Five Baby Steps to AI

Number one is purchasing a multi-model secure AI solution. So what do I mean by that? Let’s break it down a little bit. First, multi-model. There are many different LLMs out there. Watch my video on the different LLMs and the strengths each one has. Until 5 to 10 years from now, you probably won’t even know all the ways your company will use AI. So why corner yourself into one LLM? Get a multi-model solution so your company has access to all the major LLMs and can use them for everything from coding to creative writing, marketing, and sales analysis. Multimodal solutions are actually the most economical for medium to large-sized companies.

Step 1: Choose a Multi-Model Secure AI Solution

Multimodal access will definitely save you a lot of money. So that’s number one.

Also, you want an option that protects PII—all that private information. You want a solution that automatically detects PII and either prevents an employee from submitting it into the AI platform or blurs it out. Your multi-model should also have role-based access so that you can give different employees different permissions based on their roles.

Your AI solution should also be SOC 2 compliant, meaning they must document and prove that they are secure.

Your multi-model solution should also have single sign-on, so it’s automatically provisioned when you add or remove employees. This makes life easier since you shouldn’t have to program your enterprise AI separately from everything else.

It should also provide logs of activity so you can track employee queries for security purposes.

And lastly, your multi-model secure enterprise AI solution should put it in writing that it will not learn from your company’s data. You do not want AI models learning from sensitive employee information.

Step 2: Train Employees with Internet-Based Use

Now, once you’ve purchased the right solution, step number two is to give it to your employees to use with the public internet. It’s secured, it’s not learning from company data—just let employees start using it. Before connecting to your company’s own data, let them practice with internet-based use cases. Then, check in once in a while to see how they’re using it. You can’t really predict in advance how employees in different roles will use AI until they’ve had hands-on experience.

Step 3: Connect AI to Your CRM

Step number three is to connect your enterprise AI solution to your company’s CRM. After you’ve purchased a solution and allowed employees to use it on the public internet for six to eight months, you can then integrate it with your CRM. This allows your sales team to ask questions like: Who’s our biggest customer? How much money do they spend with us? How often do we contact them? Can you give me a report on that? That type of functionality will start driving more value from your AI solution.

Step 4: Prepare a Data Lake for Company Information

Step number four is to begin moving your company’s data to a data lake, such as SharePoint. This centralizes your company’s information so AI can access it. SharePoint is one of the most popular methods of storing data for AI. Do this while employees are still getting used to AI through the internet and CRM integrations. This way, when you’re ready, your data will already be in one place, organized, and accessible.

Step 5: Start with HR Data Integration

Step number five is your first step into connecting AI to company data—HR is a great place to start. For example, make HR documentation available for employees to query. That way, they can ask: Do we have Juneteenth off this year? What holidays do we get for Christmas? Is orthodontics covered in our dental insurance? Instead of pinging HR or digging through documents, employees can quickly query AI. This saves both employee time and company resources.

Beyond the first five steps

After those five steps, your company will already be far down the AI path. You’ll also have gained enough insight to determine what step six should be. So, those are the five baby steps to get started with an enterprise AI solution for your medium or large company.

Which Enterprise AI Solution should your company quote?

Again, if you’d like my recommendations on the best multi-model secure enterprise AI solutions to quote, reach out and contact me. Medium to large-sized companies are my specialty. Reach out, send me an email or give me a call (714.593.0011). I’ve been a broker for major vendors in communications and AI technology for over 20 years. I know which vendors to quote and which to avoid. I’ve helped thousands of companies make faster, smarter decisions. When you contact me, I’ll ask a few questions to qualify your requirements, introduce you to the best AI solutions, and oversee demos. I’ll also make sure you get the best pricing. And best of all, my services cost you nothing—the providers pay my broker fee. So there’s no excuse not to reach out. That’s the reason I make these videos. If you found this helpful, a nice way to say thanks is to reach out if you’re a medium or large company needing help.

Don’t forget to subscribe to the YouTube channel so you don’t miss next week’s video, and go check out our website at Aerocominc.com. Thanks for watching, and I’ll catch you on the next one.