Blog
Call Center Software: Stop Buying the Roadmap
If your company is shopping for a new call center software solution, I need you to do something for me. Stop buying the roadmap. In this video, I explain 3 reasons why you should never buy the roadmap. Want my…
Business Phone System: Don’t let mobile-only users off the hook
If your company is looking for a new phone system and you have a lot of mobile-only users, don’t let them off the hook. In this video, I explain 7 reasons why mobile-only can hurt your company and why they…
Microsoft Teams Phone Systems: Don’t buy a calling plan
If your company has more than 25 users, don’t buy a calling plan. In this video, I’m going to explain 5 reasons not to buy a calling plan from Microsoft. Want my recommendations on the best dial tone providers? Click…
What is a CASB SASE SD-WAN Solution
Your company is looking into SD-WAN services, and some terms you may have heard out there are SASE or CASB. You might be wondering is what is CASB? In this video, I define what a CASB SASE SD-WAN solution is.…
The Best Call Center Software: What is Omni-Channel? (Vendor Agnostic Perspective)
Your company is looking into a new call center software solution, and a word you might have heard of is “omni-channel” In this video, I define the 5 categories of omni-channel and 3 benefits it provides for your company. Want…