Blog
Cloud Call Center Software: 3 Common Mistakes
If your company is replacing your call center software, there are a lot of pitfalls you need to be aware of. In this video, Mike Smith talks about 3 common mistakes companies make when evaluating a new cloud call center…
Microsoft Teams Phone System Pricing: September 2020
If your company is exploring the idea of using Microsoft Teams Phone System for your PBX, you’re probably wondering how much (exactly), it will cost. Does E5 cover it? What if we don’t want E5? What’s the Business Voice bundle?…
ITsmiths: Dennis Keane, CIO and VP at Red Wing Shoes
Dennis Keane is the Chief Information Officer at Red Wing Shoes. A company with (not only great shoes), but over 1,000 employees and more than 600 retail stores. Since he was a young boy, living in Ireland, Dennis had a…
SD-WAN Vendors: Load Balancing ISPs
Is your company looking into SD-WAN? If so, one thing you should consider is an SD-WAN solution that can load-balance ingress internet traffic. What does that mean? In this video, Mike Smith explains a couple different types of SD-WAN solutions…
Hosted PBX Services with a Great Mobile Application
One of the great features of a hosted PBX service is the fact every employee can have a mobile app, for your company’s phone system. If a cloud pbx provider shows you a demo of their mobile app, it will…