Blog

Business Phone Systems with Call Center

Your company’s phone system is end-of-life, but it also has call center software that’s tied to it. As you look into hosted PBX solutions, does your company need a system that includes a built-in call center component? And why do

Read more ›

Business VoIP Cost per User

Your company’s phone system is end-of-life, and you’re shopping for a new one. You’ve done some research and it seems like business VoIP (aka Hosted PBX), might be the way to go, but how much does it cost per user?

Read more ›

Is VoIP Reliable for Business? SD-WAN

Your company is researching hosted VoIP solutions to replace your on-prem PBX, but you’re concerned about call quality. How will the public Internet be as reliable as your current PRI? The answer is your company will be fine, if you

Read more ›

The Best Business VoIP Phone Systems: Call Park vs. Call Pickup

Your company is researching phone systems, and one feature you know you need is Call Pickup. Or… is it called Call Park? What’s the difference? Well, there is a difference and it’s a big deal, because not all hosted PBX

Read more ›

Microsoft Teams Phone System Pricing

Your company likes the idea of using Microsoft Teams for your PBX. You’ve looked online, read some documentation, but you’re still a little confused about how much it costs. In this short video, AeroCom President, Mike Smith, explains the basic

Read more ›

SD-WAN Pricing

SD-WAN. It’s definitely a thing you should know about. You know this… but how much does it cost? In this video, AeroCom President, Mike Smith, talks about how SD-WAN pricing can be affected by the type of architecture you choose. He

Read more ›

Global Hosted VoIP Providers

Your company has international offices and you are looking for a new, global phone system solution. Since hosted VoIP is the direction the PBX market seems to be headed, it looks like a cloud solution will be on the list of

Read more ›

Microsoft Teams Phone System: Direct Routing

Your company is researching using Microsoft Teams Phone System for your PBX. As your doing your researching, in addition to the terms like “Calling Plan” and “Conferencing,” you also see the term “Direct Routing” mentioned. What does that mean? In

Read more ›

The Best SD-WAN Vendors: Cloud Security

When your company decides between SD-WAN vendors, you absolutely want to understand the different options available, when it comes to security. Does the solution perform security decision-making on-site, or in the cloud? What’s the difference? Watch AeroCom’s President, Mike Smith,

Read more ›

The Best Business VoIP Phone Systems: Microsoft Teams Integration

Your company is researching new phone systems… how should Microsoft Teams (or Skype for Business), factor into your decision? Does your company want to use Teams for all Unified Communications (UCaaS), or are you open to using both Teams, plus

Read more ›