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Penetration Testing Provider Comparison: What is White Box?
When comparing penetration testing providers, it’s important to know the difference between white box, gray box and black box. In the video below, Mike Smith explains white box pen testing services, and when your company should choose this type of…
Which Cloud PBX Vendors are HIPAA Compliant? Voicemail
Which cloud PBX vendors have HIPAA compliant voicemail? In the video below, Mike Smith explains that the first question should be “What does our company consider HIPAA compliant, when it comes to voicemail?” “What features do we need?” Mike details…
Managed Detection and Response Provider Comparison: What is MDR?
What is MDR? Before we compare Managed Detection and Response providers, it’s important to fist establish what defines an MDR provider. In the video below, Mike explains the problems MDR is built to solve, and the different services that MDR…
Microsoft Teams Phone System Reliability: Failover Options – Complete Redundancy
Is Microsoft Teams Phone System Reliable? Is there a failover option, for complete redundancy for dial tone? In the video below, Mike Smith explains how you can use Direct Routing as a Service to provide every user with a secondary…
Which cloud call center software solutions are HIPAA compliant? SMS
Which cloud call center software solutions are HIPAA compliant, that include SMS text messaging? In the video below, Mike explains how cloud call (contact) center software vendors often vary on what they consider “HIPAA compliant SMS,” and gives you six…
The Best SASE SD-WAN Vendors: What is SASE?
What is SASE? Who are the best SASE SD-WAN vendors? In the video below, Mike Smith explains SASE (secure access service edge), and also tells you some tips on how SASE vendors differ in their product offerings. Want Mike’s recommendations…
Penetration Testing Services Comparison: Ask the 3 Big Questions
Before you do a comparison of companies offering penetration testing services for your organization, make sure you ask the 3 big questions, first. In the video below, Mike Smith lists the 3 big questions, and why you need to ask…
Cybersecurity Risk Assessment Steps
What steps are involved in a cybersecurity risk assessment? In the video below, Mike Smith explains his opinion on the 11 steps involved in a cybersecurity risk assessment, and the order in which they should be taken. Want Mike’s recommendations…
What is Operator Connect for Microsoft Teams Phone System?
What is Operator Connect, for Microsoft Teams Phone System? You may have heard this term on the Internet, or maybe you saw it inside your Office (or Microsoft), 365 Admin Center… but what does it mean? How is it different…
Is Dialpad’s Cloud PBX service good for a large business?
Is Dialpad’s cloud PBX service good for a medium-size or large business, with approx. 100 – 5,000 employees? In the short video below, long-time business telecommunications broker, Mike Smith, provides you with several of Dialpad’s features, that make their solution…