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Cloud PBX Checklist for Large Companies: Pricing
Where does pricing and cost fit inside the ultimate cloud PBX shopping checklist for large companies? In the video below, Mike explains the different pricing structures available with various cloud PBX service providers, and what type of structure you should…
Cybersecurity Risk Assessment Common Findings: Account Management
What are the most common gaps found within companies, when performing a formal cybersecurity risk assessment? In the video below, Mike explains the most common findings within CIS Control #5 – Account Management. Want Mike’s recommendations on the best vendors…
Which Cloud PBX providers are HIPAA compliant? BAA & Automatic Deletion
Which HIPAA compliant cloud PBX providers are the best for our company? You’d better ask about a BAA & automatic deletion! In the video below, Mike explains both of these items and why not every cloud phone system provider offers…
Cloud PBX Checklist for Large Companies: SMS & MMS Messaging
SMS & MMS messaging is an important feature to include in your cloud PBX shopping checklist, for your large company. In the video below, Mike explains the benefits this feature can bring to your employee’s productivity, and also discusses how…
Cybersecurity Risk Assessment Common Findings: Configuration of Enterprise Assets and Software
What are the most common findings of a cybersecurity risk assessment, in regards to the configuration of enterprise assets and software? In the video below, Mike explains why IoT devices and USB drives are the most common gaps found in…
Cloud PBX Checklist for Large Companies: Call Flow
Your company’s “Call Flow” is very important for you to document include on your cloud PBX shopping list. Especially if you work for a large company. In the video below, Mike details a handful of “call flow” items that you…
Penetration Testing Services Comparison: What should your report look like?
When you’re comparing penetration testing services for your organization, what should the final report include? In the video below, Mike gives you several things that you should consider as “must-haves” in your deliverable, from a pen testing service. Want Mike’s…
Be the technology advocate for your company’s call center.
Be the technology advocate for your company’s call center. In the video below, Mike explains how keeping the “status quo” or trying to “reduce cost” is actually misaligning your IT team with the leadership team. Your executives are hired to…
POTS Line Replacement Options
What are your options for replacing your company’s analog POTS telephone lines? In the video below, Mike explains the three options you have, now that the phone company is decommissioning copper phone lines. Want Mike’s recommendations on the best vendors…
Cloud PBX Checklist for Large Companies: User Types
As your large company is making a shopping checklist for cloud PBX, make sure you tally your different user types. In the video below, Mike details the different user types that will make a difference, when selecting a vendor to…