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Cybersecurity Insurance Requirements for EDR
Your company is applying for a cybersecurity insurance policy, but what are the requirements for EDR? These days, most cybersecurity policies will require a behavioral-based EDR solution, but what does that mean? In this video, I explain what a behavioral-based…
How the best AI Call Center Software can improve your company’s sales
Your company is in the market for a new call center software solution. But is it really worth the price tag, to get a solution that has AI features? If your company relies on sales, the answer is yes, it’s…
What is Teams Phone Mobile vs. Operator Connect?
Your company is in the market for a new phone system and you’re looking into Microsoft Teams Phone. But you might also have heard about Teams Phone Mobile and you’re wondering what it is and how it compares to Operator…
How a Business Phone System uses AI Screen Pops to improve customer experience
Your business is looking for a new phone system, and you want to improve your customer experience. In this video, I talk about how AI screen pops help bring new employees up to speed faster and make your customers happier.…
AI Call Recording will help you train agents | The Best Call Center Software solutions
Your company is looking into new call center software, and you want to use AI call recording to help train your agents. In this video, I talk about 2 problems that comes along with call recording and how AI can…
5 Cybersecurity Insurance Requirements for Email Protection
Your company is in the market for cybersecurity insurance, but you’ve heard there are some specific requirements, surrounding email protection? What are they? In this video, I explain 5 cybersecurity insurance requirements for email protection. Want my recommendations on the…
3 Ways the Best SASE SD-WAN Vendors use AI
Your company is in the market for a SASE SD-WAN solution that can utilize AI to help your company. In this video, I explain 3 ways the best SASE SD-WAN vendors use AI Want my recommendations on the best SD-WAN…
How to transition a large company to Microsoft Teams Phone System
Your large company is looking to transition over to Microsoft Teams Phone System, but you have thousands of employees and multiple locations. You’re thinking to yourself, where do I start? In this video, I explain how your large company can…
Does our business need a phone system in 2024?
Does your company still need a business phone system? Before you sell all your phone system let me show you the blind spots you might miss. In this video, I explain why your company still needs a phone system for…
AI is asking if she can complete your ghosted CSAT surveys | Call Center Software
Your company is looking into new call center software, and all your customers are ghosting your customer satisfaction (CSAT) surveys. In this video, I explain how your company can leverage AI to complete all your CSAT surveys to improve your…