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Get a Killer Contact Center System… Without Changing Anything
Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,…
Mike Smith’s Brain Episode 23: VoIP SIP Trunks with Great Voice Quality
If your company has an on-premises VoIP system that requires SIP trunks… DON’T think the public Internet is your only way to receive dial-tone. Jerry, Rod and his trusty sidekick are here to tell you all about the next best thing in SIP…
How to Get Perfect Call Quality on Your SIP Trunks – Part 2
As I discussed in Part 1 of this article, here is something I’m hearing a lot from IT Pros these days. IT Pro: “Do you know of a good SIP provider? We’re planning on implementing an IP-PBX for my company…
How to Get Perfect Call Quality on Your SIP Trunks – Part 1
Here is something I’m hearing a lot from IT Professionals, these days. IT Pro: “Who’s the best SIP VoIP provider? We are planning to buy a new IP-PBX for my company with approx. 50 users and we are leaning toward using SIP trunks (via…
8 Shopping Hacks for Enterprise VoIP [White Paper]
Work Less… Get Better Results. Yes, YOU… IT Directors, Sys Admins, CIOs. It’s possible. Your company’s phone system is End of Life, outdated or just died. Maybe your current hosted VoIP/hosted PBX service contract is coming to an end. You…
Mike Smith’s Brain E16: Cutting Costs with ISDN PRI Phone Service
Welcome to Episode 16! In this follow up episode, Mike talks cutting costs with ISDN PRI T1 lines and scalability options. If you haven’t seen E15: the IT Guy yet, check it out here. Leave us a COMMENT or TWEET AT US to let us know…
Mike Smith’s Brain E15: ISDN PRI T1’s at Multiple Locations
Welcome to Episode 15! You are in for quite a ride as we follow a day in the life of an IT guy… Maybe you can relate to Steven Jones and his relentless workload. What can we do to help…
What SIP Trunking Can Do for You!
Our February Tech of the Month spotlight is on SIP Trunking! Watch to find out the benefits and cost savings it will bring to your company. Cheers! Need an AeroCom expert to search the hundreds of SIP providers and tell you…
Mike Smith’s Brain 11: PRI T1’s vs. SIP T1’s
Welcome to E11 of @mikesmithsbrain. This time, Mike answers the hypothetical question that was proposed in Episode 9, “should this company (with nationwide locations and ISDN PRI T1’s), switch to SIP T1’s? You can TELL US what technologies you’d like to…
TOM Feb: Session Initiation Protocol (SIP)
This February, we’re introducing Session Initiation Protocol (SIP) as our Tech of the Month. In laymen’s terms, SIP is a signaling communication protocol that’s used for controlling multimedia including voice and video over IP networks. When looking at Voice/VoIP solutions…