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Hosted VoIP [INFOGRAPHIC]
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Take Your Telephone Lines to the Next Level
ISDN-PRI is an end to end digital circuit that is utilized by many businesses in place of traditional analog phone lines. It enables the traditional phone lines to carry voice, data and video traffic. A PRI line is able to…
Get a Killer Contact Center System… Without Changing Anything
Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,…
Mike Smith’s Brain Episode 23: VoIP SIP Trunks with Great Voice Quality
If your company has an on-premises VoIP system that requires SIP trunks… DON’T think the public Internet is your only way to receive dial-tone. Jerry, Rod and his trusty sidekick are here to tell you all about the next best thing in SIP…
Mike Smith’s Brain Episode 22: Dedicated SIP Trunking
Listen to Mike explain dedicated SIP trunking for VoIP phone systems and how it improves call quality. Also… watch for the editing error. Doh! INTERNS! Did you find it? Need a quote featuring the best 3 dedicated SIP providers for…
Why Flip Flops are Pushing Companies to Cloud Contact Centers
I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on…
Mike Smith’s Brain Episode 21: Cloud Call Centers
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
How to Get Perfect Call Quality on Your SIP Trunks – Part 2
As I discussed in Part 1 of this article, here is something I’m hearing a lot from IT Pros these days. IT Pro: “Do you know of a good SIP provider? We’re planning on implementing an IP-PBX for my company…
How to Get Perfect Call Quality on Your SIP Trunks – Part 1
Here is something I’m hearing a lot from IT Professionals, these days. IT Pro: “Who’s the best SIP VoIP provider? We are planning to buy a new IP-PBX for my company with approx. 50 users and we are leaning toward using SIP trunks (via…
8 Shopping Hacks for Enterprise VoIP [White Paper]
Work Less… Get Better Results. Yes, YOU… IT Directors, Sys Admins, CIOs. It’s possible. Your company’s phone system is End of Life, outdated or just died. Maybe your current hosted VoIP/hosted PBX service contract is coming to an end. You…