Blog
12 More Data Center Colocation Differentiators – Part 2
This is part 2 of a series, so if you haven’t read part 1, make sure you check it out. Part 1 contains the first 9 data center colocation features that I’ve observed are important to IT Professionals but vary…
Are Ethics Situational?
“Hello?” “Hi, this is John from Acme Software.” I just wanted you to know that my boss forwarded me your voicemail and I do not appreciate you going over my head. I’ve told you that we have not yet made…
Words a System Administrator Never Wants to Hear
Underappreciated, yet held to superhuman expectations. Rarely thanked, but always called upon in moments of panic and hysteria. The hero who takes every cry for help, even if it’s from a jerk who just irrationally ripped him a new one…
Mike Smith’s Brain 8: Why Your Telecom Costs Are Higher Than What You Were Quoted?
Welcome to E8 of @mikesmithsbrain. Today’s episode will shed some light on why your monthly Telecom bill might by higher than what you were initially quoted by a Provider. If you want a refreshingly detailed, honest and accurate quote,…
I’m Shy but I’m Still Good at Purchasing… Here’s How.
As I looked over at my wife, she and I both knew what one another was feeling at the same time. We were sick with disbelief and pity as we watched six year old daughter, from afar, get picked on…
Hey IT Pros! Service Providers have a lot in common with you.
Once again, I found myself explaining why Yelp is not a good place to form your opinion on providers. People never stop and think… “Wow, my provider hasn’t had an outage or glitch in 6 months… I think I’ll go on over and post a raving review on Yelp!” Nope… but if you have an issue with a service provider and you get a person in customer care that isn’t very nice… Yelp and everyone around you is gonna hear about it.
The Secret that Nobody Wants to Tell You about Telecom & Cloud Salespeople
For those of you like myself, who despise haggling with salespeople – this blog is for you. I am going to let you in on a secret that I’ve been educating IT Decision makers on for 11 years. Are you ready?
Weekly In-Person Huddles at Work are Essential!
These days, most companies have a digital work structure with many of their employees telecommuting and working remote. While convenient and comfortable for both employers and employees, it’s important to remember the reason why traditional offices and workspaces were created in the first place.
Great Thanks from the IT & Telecom World
In the spirit of Thanksgiving, there is much to be thankful for! We live in the time of technology, where big data makes us more resourceful, fiber optics makes us faster, and the cloud increases our productivity. We’d like to…
The Math Behind Getting Fast Business Internet Access
Internet connectivity is tied with a computer for the MOST ESSENTIAL ITEM an employee needs to do their job properly. To figure out if you should pay for a faster Fiber, Business-Grade Internet connection or a back-up Wireless Connection, etc., you simply have to do some math.