Blog
Microsoft Teams Phone System: Should our company use it?
It’s been decided… your company needs a new phone system. And this Microsoft Teams Phone System thing is sounding pretty good. “Hmmm… Our company uses Microsoft Office 365, and Microsoft Teams. So, wouldn’t it be easy to use the Teams…
How Your Company Can Get Great VoIP Call Quality [Infographic]
If you’re concerned about VoIP call quality, worry no more. Just follow along with this simple, step-by-step infographic that will lead you to the best VoIP configuration for your company’s size and requirements. CLICK HERE to download this and save…
Cloud Therapy: E027 – VoIP Integration
Learn what technologies your company can integrate with your VoIP phone system that will make your employees more productive and happier at work. Sangar Safi, sales engineer from Jive Communications joins Mike to tell a real customer story of a…
Cloud Therapy: EP 026 – What is Office 365 E5?
Learn whether or not Office 365’s E5 offering is going to make your company’s employees shout out of joy or frustration. CallTower’s CRO, William Rubio, joins Mike to discuss the intricate details of what E5 is and what it is…
Cloud Therapy: EP 025 – Contact Center Workflow Integration
Learn how inContact’s new contact center feature is allowing cloud/hosted contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of…
Cloud Therapy: EP 024 – How SD-WAN Improves VoIP Call Quality
Learn how to improve your company’s VoIP call quality by adding SD-WAN to your Hosted VoIP service. Listen to Vonage Business‘ Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path…
Cloud Therapy: EP 012 – The Best Business Phone Service
SIP? PRI? Hosted VoIP? We know you aren’t fascinated by any of them but which should your company be using? Your host, Mike Smith takes the mic and answers this question for IT Nation. Having worked with voice from every…
Cloud Therapy: EP 011 – SIP Trunking Installation Best Practices with Roger Arnett
Long-time voice and data engineer and current sales engineer for Fusion, Roger Arnett shares 5 best practices for installing SIP trunking. Roger has engineered hundreds of SIP installations and has gathered a vast amount of wisdom on this topic. From how…
Which Phone Technology is Best for Our Company? [Infographic]
CLICK HERE to download & save for later! Which 3 voice service providers does AeroCom recommend for your company? CLICK HERE How will AeroCom help your company? Which 3 voice service providers does AeroCom recommend for your company? CLICK…
Cloud Therapy: EP 010 – SIP Security Tips with Bill Bollinger
Appia’s Co-Founder and VP of Legacy Systems, Bill Bollinger, discusses his tips for IT Departments on SIP Security. As someone who’s been around VoIP for as long as anyone and who’s company has thousands of SIP hack attempts every…