Cloud computing has undoubtedly transformed the unified communications sector. Having the ability to run a program or application on various connected computers has made cloud computing prevalent in today’s tech world. With the rapid growth and emergence of cloud technologies, IT professional are beginning to really recognize the many advantages associated with migrating their current UC (Unified Communications) platform and applications to the cloud.
According to Synergy Research Group, between the first quarter of 2010 and the first quarter of 2013, unified communications-as-a-service (UCaaS) subscribers nearly tripled to reach 1.6 million and currently account for 24 percent total cloud UC subscribers- which is up from 21 percent three years ago.
Reliability, reduced equipment costs and redundancy are just a few of the benefits and reasons why these solutions are enjoying such unprecedented growth. Below are the TOP 3 benefits to cloud-based unified communications.
- Mobility: With your employees always on-the-go and therefore need access to critical business information anytime, anywhere. While traditional on-premises solution requires additional hardware and bandwidth to allow access to remote workers, a cloud-based UC solution, remote workers only need an Internet connection to access important documents and applications.
- Ease of Use: If your business lacks a large IT staff, UC can often be overwhelming and stressful. Cloud-based UC eliminates any complexities or burdens your target audience might encounter, as the solutions are delivered as a service. This minimizes operational charges while increasing productivity.
- Scalability: Your customers’ needs and demands are always changing and with a traditional on-premise solution, your services can only handle a certain amount of traffic. This can be problematic when businesses decide to scale or downsize. With a cloud-based UC solution, companies can easily afford to scale up or down on a per-use basis.