Mike Smith's Brain
9 Data Center Colocation Differentiators – Part 1
Over the years, I’ve done a ton of data center colo facility tours with many of the major colo providers in Southern California. Not for myself, but accompanying a client (an IT Director or Sys Admin for a mid-size company),…
Mike Smith’s Brain Episode 26: DDoS Pricing Structures
Watch this great video, explaining how different DDoS Mitigation providers structure their pricing. Which pricing structure fits your company the best? About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and…
Mike Smith’s Brain Episode 25: DDoS Tips
Shopping DDoS Mitigation service for your company? Make sure to ask these questions to both yourself… and the providers. Want an AeroCom expert to show you all available DDoS Mitigation providers and their pricing for your needs? Click the button…
Mike Smith’s Brain Episode 24: The Wizard of Oz and Remote Data Backup
Learn all about remote data back-up… in the theme of the Wizard of Oz… About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been the…
Get a Killer Contact Center System… Without Changing Anything
Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,…
Mike Smith’s Brain Episode 23: VoIP SIP Trunks with Great Voice Quality
If your company has an on-premises VoIP system that requires SIP trunks… DON’T think the public Internet is your only way to receive dial-tone. Jerry, Rod and his trusty sidekick are here to tell you all about the next best thing in SIP…
Mike Smith’s Brain Episode 22: Dedicated SIP Trunking
Listen to Mike explain dedicated SIP trunking for VoIP phone systems and how it improves call quality. Also… watch for the editing error. Doh! INTERNS! Did you find it? Need a quote featuring the best 3 dedicated SIP providers for…
Why Flip Flops are Pushing Companies to Cloud Contact Centers
I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on…
Mike Smith’s Brain Episode 21: Cloud Call Centers
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
Corporate Cellular Free Agency
I heard something very cool, but very subtle the other day, when talking to one of our service providers. Make sure you read this carefully, especially for you IT Pro’s who have an AT&T Wireless corporate cellular plan. If you’re…