Cloud Solutions
Mike Smith’s Brain Episode 24: The Wizard of Oz and Remote Data Backup
Learn all about remote data back-up… in the theme of the Wizard of Oz… About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been the…
Get a Killer Contact Center System… Without Changing Anything
Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,…
Get Up to Speed with How Off-Site Data Back-Up Works
A friend of ours just sent out a depressing post on Facebook. It was asking everyone to send them any pictures anyone might have of either of their kids within the last 10 years. I should also mention that all…
Why Flip Flops are Pushing Companies to Cloud Contact Centers
I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on…
Cloud Call Centers [INFOGRAPHIC]
This infographic explains cloud call center (cloud contact centers), and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click below. MY TOP 3
Mike Smith’s Brain Episode 21: Cloud Call Centers
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
Cloud Call Centers [INFOGRAPHIC]
This beautifully designed infographic explains cloud call centers and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click the button and find out for free. MY TOP…
Mike Smith’s Brain Episode 20: Shadow IT [Continued]
Hey you trekkies, take a look at part 2 of “Shadow IT” and find out what solution Kirk decides to implement with the help of AeroCom rep Brittany. If you happened to miss part 1, don’t fret you can take…
Cloud Call Center – The Way of the Future
Simply put, Cloud Call Centers (a.k.a. “Cloud Contact Centers”), are the way of the future. In this day and age, you can’t afford to be bogged down by slow or outdated systems while being overwhelmed with multiple channels of customer communication.…
Operation: Hosted Firewall + Content Filtering
Moving forward with our T.O.M. for March, we’d like to brief you on Operation: Hosted Firewall and Content Filtering. Hosted Firewall and Content Filtering has the ability to integrate security, content filtering, network firewall and network capabilities to protect you…