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Penetration Testing Services Comparison: Ask the 3 Big Questions

Before you do a comparison of companies offering penetration testing services for your organization, make sure you ask the 3 big questions, first. In the video below, Mike Smith lists the 3 big questions, and why you need to ask

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Cybersecurity Risk Assessment Steps

What steps are involved in a cybersecurity risk assessment? In the video below, Mike Smith explains his opinion on the 11 steps involved in a cybersecurity risk assessment, and the order in which they should be taken. Want Mike’s recommendations

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What is Operator Connect for Microsoft Teams Phone System?

What is Operator Connect, for Microsoft Teams Phone System? You may have heard this term on the Internet, or maybe you saw it inside your Office (or Microsoft), 365 Admin Center… but what does it mean? How is it different

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Is Dialpad’s Cloud PBX service good for a large business?

Is Dialpad’s cloud PBX service good for a medium-size or large business, with approx. 100 – 5,000 employees? In the short video below, long-time business telecommunications broker, Mike Smith, provides you with several of Dialpad’s features, that make their solution

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Microsoft Teams Phone System: Don’t buy it direct from Microsoft

Your company should not buy Microsoft Teams Phone System, direct from Microsoft. In this short video below, Mike Smith explains the different features required for Microsoft Teams Phone System, and which of them you should buy from Microsoft directly… and

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Cloud Call Center Software Integrated with Phone System Software

If your call center agents are multi-tasking, your company needs it’s cloud call center software fully integrated with your phone system software. Your call center agents need robust call center functionality within their softphone app. But they also need the

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Is Nextiva good for large businesses in 2021?

Is Nextiva’s cloud PBX solution good for large businesses in 2021? Watch the video below to hear Mike Smith provide you with several features Nextiva offers, which make their solution a great fit for large companies, in particular. Want a

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The Best SD-WAN Vendors: Partial Sites

Are the best SD-WAN vendors able to install their service, at only a partial amount of your company’s sites? In the video below, Mike Smith explains which types of SD-WAN architecture is able to work, when only installed at a

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Cloud PBX Features: Single Sign-On (SSO)

Single Sign-On (SSO), should be near the top of your list of “must-have” cloud PBX features, if you are a mid-size or larger company. In this short video, Mike Smith explains why SSO is vital to ask about, when shopping

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Microsoft Teams Phone System: Is it good for a mid-size company in 2021?

Is Microsoft Teams Phone System a good fit, for a mid-size company, in 2021? You’ve heard of using Teams for your company’s PBX, but is that just something for micro-size companies? Can it handle the requirements of a substantial brick-and-mortar

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