Blog
Hosted PBX Services for Retail Companies
If your retail organization needs a better phone system, this video is for you. Not all hosted PBX services are equal. Some are better suited for retail companies than others. In this video, AeroCom President, Mike Smith tells you three things…
SD-WAN Vendors with 4G (or 5G) Backup Internet
One of the benefits of SD-WAN is the ability to automatically failover or load-balance between multiple, different ISP connections. But is 4G a good backup Internet connection, to use in conjunction with SD-WAN? In this video, AeroCom President, Mike Smith,…
Cloud Contact Center Software with Artificial Intelligence (AI)
It’s time for your call center managers to stop listening to random call samples. Their time can be used much more efficiently. It’s also time to stop having live agents respond to customers with quick questions that could easily be…
Microsoft Teams PBX. Is it a good fit for our company?
Should your company use Microsoft Teams, for your phone system? What are the pros and cons? AeroCom President, Mike Smith, explains what he’s seen, first hand. As a long-time, enterprise telecom broker, he’s quoted Teams to many companies (as well…
The Best Phone Systems for Large Businesses
Is hosted PBX a good fit for a large business? Yes, it is, but not all hosted PBX vendors are a good fit for large companies. In this video, AeroCom President, Mike Smith, gives you three things that a good…
SD-WAN Vendors: Application Optimization
Your company is interested in improving the performance of a cloud application and you’re researching if SD-WAN might do the trick. You’ve heard that SD-WAN solutions offer the ability to optimize (i.e. reduce the packet loss and latency of), the…
Microsoft Teams PBX Integration
Wondering if your company can use Teams for calling, with your existing phone system? You can’t technically integrate Teams calling with your phone system, but you can run it parallel, using the same phone lines (SIP Trunks, PRI, etc.). In…
Hosted VoIP vs. On-Premise
Should our company purchase a hosted phone system or an on-prem phone system? If you’re asking this question, you are not alone. The list of hosted PBX vendors is growing rapidly and this technology is obviously on the rise… But…
The Best SD-WAN Providers: Installation
Your company is researching SD-WAN, and you’ve been put in charge of the project. The problem you’re having is there are dozens of SD-WAN providers offering their own spin on this new technology. So, which handful of SD-WAN providers should…
Cloud Contact Center Providers
Your company is in the market for a new contact center software solution, for your call center. Through your research, you’ve noticed that a cloud contact center solution is probably the best option. But there are hundreds of potential providers!…