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DSL Internet Access Provider
Definition: Digital Subscriber Line (DSL), is a type of Internet access delivered to a customer over copper wires and although it comes in a few different flavors, the most common DSL lines are inexpensive, lower quality connections that offer…
Primary Rate Interface (PRI) Service Provider
Definition: Primary Rate Interface (PRI), is a digital, voice-only T1 circuit, utilizing ISDN technology. It allows 23 simultaneous calls to take place and also has 1 data/signaling channel which can pass important call information, such as caller ID and…
Integrated (Converged) Voice Service
Definition: Integrated (Converged), Voice Service is when a service provider delivers Voice (a.k.a. “phone service”), Internet and/or MPLS WAN service through the same access circuit that the voice is being delivered on. Along with the circuit itself, the service provider installs an Integrated…
Voice over Internet Protocol (VoIP) Service Provider
Definition: Voice over Internet Protocol (VoIP), is a technology that takes a traditional voice transmission (in wave form), and transfers it to a data transmission packetized using Internet Protocol (IP). Common VoIP Applications include SIP and Hosted PBX. Available…
Session Initiated Protocol (SIP) Provider
Definition: Session Initiated Protocol (SIP), is a type of VoIP protocol used to send phone service over a data circuit, such as an Internet connection or MPLS connection. When SIP calls are sent over an Internet connection (bring your own…
Plain Old Telephone Service (POTS) Provider
Definition: Plain Old Telephone Service (POTS), are regular, single analog phone lines. Best Fit: Companies needing a back up line (that does not require electricity), fax line, alarm line, modem line or a micro-sized business needing only a few telephone…
Managed PBX Service Provider
Definition: Managed PBX is when a service provider, (for a monthly fee), supplies, manages and maintains an on-premise phone system for a business. Best Fit: Companies with 25+ employees that prefer a hardware-based, on-premise phone system yet do not…
Hosted PBX (Hosted VoIP) Service Provider
See Communications as a Service (CaaS), below [php snippet=7]
Standard On-Premise PBX Service Provider
Standard On-Premise PBX Service Provider Definition: A phone system that a business purchases or leases and installs on-site. That company is also responsible for management and maintenance of that phone system. Best Fit: A business that has specific, extremely advanced requirements…
Hosted Interactive Voice Response (IVR) Provider
See Communications as a Service (CaaS), below [php snippet=7]