Blog
Cloud Therapy: E028 – AeroCom Client, Paul Li’s IT Journey
Learn how IT Professional and AeroCom client, Paul Li, has thrived for 25 years in his IT career. Paul shares his story with us, and tells us about his most difficult time in IT, how he approaches management feedback and…
Cloud Therapy: E027 – VoIP Integration
Learn what technologies your company can integrate with your VoIP phone system that will make your employees more productive and happier at work. Sangar Safi, sales engineer from Jive Communications joins Mike to tell a real customer story of a…
Cloud Therapy: EP 026 – What is Office 365 E5?
Learn whether or not Office 365’s E5 offering is going to make your company’s employees shout out of joy or frustration. CallTower’s CRO, William Rubio, joins Mike to discuss the intricate details of what E5 is and what it is…
Cloud Therapy: EP 025 – Contact Center Workflow Integration
Learn how inContact’s new contact center feature is allowing cloud/hosted contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of…
Cloud Therapy: EP 024 – How SD-WAN Improves VoIP Call Quality
Learn how to improve your company’s VoIP call quality by adding SD-WAN to your Hosted VoIP service. Listen to Vonage Business‘ Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path…
Cloud Therapy: EP 023 – Scaling Your Internet Connection
Learn how to make sure your company never gets stuck with an insufficient Internet connection. Jay Wilson, Sales Engineer for Tier 1 ISP, Cogent Communications, joins Mike to discuss ways to identify possible bandwidth problems and how to plan for…
Cloud Therapy: EP 022 – The Basics of Fixed Wireless for Business
Did you know that Fixed Wireless has a great argument for being MORE reliable and secure than fiber? California Internet founder and CTO (and fixed wireless technical genius), Ryan Hauf joins Mike for a fascinating discussion on Fixed Wireless Internet…
Cloud Therapy: EP 021 – Diversify Your Business Internet Paths
When you ordered that back-up fiber Internet line for your company, did you ask your building management company for a map of how the cables are entering the building? Did you ask the ISP for a map of the collapse…
Cloud Therapy: EP 020 – DR for Converged Internet & Voice Services
Putting your company’s Internet service and phone service (and sometimes your MPLS service), on the same integrated (a.k.a “converged”), circuit can save a lot of money and allow you to get a faster Internet connection (by utilizing your unused voice…
Cloud Therapy: EP 019 – Business Internet Security and Continuity
Jose DeHoyos, Sr. Sales Engineer at XO Communications, has seen a lot of real-life scenarios of the good things that can happen with a fantastic business Internet connection. But he’s also seen the bad. Jose joins Mike to give some…