Boost your Customer Interactions with Hosted PBX

Are you still debating whether to change over to a Hosted PBX system?

Don’t miss out on the great features that a Hosted PBX system has for your business ventures. One of the most useful features that a Hosted PBX system brings is Direct Inward Dialing (DID). Direct Inward Dialing (DID) is a service where a business is offered blocks of telephone numbers for calling a company’s private branch exchange system.

This means that your customer will be getting the sense that they are calling an individual directly rather than the business. DID can save you the hassle and expense of having a switchboard operator. It can also save your reputation with your clients who are frequently calling.

This smart tool will be able to control all incoming calls from clients and direct them to the appropriate receiver. You can eliminate the hassle of having a receptionist act as the middle man for returning callers while saving money since most Hosted PBX systems are available at a low monthly low cost with no start up fees.

With DID, your employees also have the ability to set up a voice mail so that the caller can leave a message directly and not on a post it note with the receptionist. This feature will allow your business to truly get the professional feel without the high cost. Small to Medium size businesses will be able to provide top customer service with a Hosted PBX system and its beneficial features.

If you are interested in learning more about Hosted PBX and your two strongest bids for a provider, team up with an AeroCom Genius today!

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