Top 10 Reasons Why Hosted PBX Could Be The Change You and Your Business Needs

 
Businesses today have a variety of options when it comes to voice over IP (VoIP). Many are choosing the cloud with a hosted PBX solution in order to reduce capital expenses, maintenance and equipment costs, while still reaping the benefits of the latest IP-PBX features. We know choosing from a vast amount of products can be stressful and take lots of time out of your day. Don’t stress, we have the top 10 reasons why switching to Hosted PBX could be the exact move you and your business should make.

Hardware
Unlike traditional telephone systems, with a Hosted PBX there is no system to purchase, maintain or service.
 
Real Estate
The space and power needs for whatever equipment required are considerably less than with a PBX.

Direct Inward Dial (DID)
Enhanced Hosted PBX you can not only have a DID for each extension and/or group but unlike other VOIP providers you can maintain your block of DID numbers with us for a low nominal fee so that you can grow at your own pace and have a uniform dial plan.

Moves, Adds and Changes
Want to move a user within the office? They can take their telephone with them and as long as there is a jack on the network used by the Hosted PBX solution it is “plug and play”.

Redundancy and Disaster Preparedness
Because the Hosted PBX system is located in a data center with redundant power, fiber to multiple providers, fire and smoke protection, air conditioning and 24x7x365 day monitoring and on-site support we can provide better service.

Emergency Failover
Did your site lose power? Network is down? Not a problem. Unlike a system located on-site, if your local site goes “down” you are not out of business. Calls can automatically be routed to another telephone number, cellular telephone (by extension!) and users can literally take their telephones to a different site with internet connectivity and be back up and running quickly.

Security
All connectivity from the customer site to the Hosted PBX is encrypted via TLS and SRTP encryption. (Think “VPN”). Plus, unlike small service providers we actively monitor our network for toll fraud and unauthorized intrusion attempts.

Lower Rates
Rates tend to be lower for local and long distance service because of lower termination fees and these savings get passed on to the customer.

Multi-Site Networking
Networking multiple sites across the country or even across international borders is made easy. Because the system is located at our data center it does not matter where users are physically located as long as they have reliable network connectivity. An office in New York City can have a user working from their home in Canada and another small group working from a remote office in California or another remote International venue – all collaborating in real time and portable providing an organization with flexibility.

Feature Rich System
Most, if not all, of the features you are accustomed to with a traditional telephone system are available and some additional features- which are made possible because of the nature of VOIP technology.