Is Microsoft Teams Phone System Good for Large Companies?

February 6, 2025 Minh Le

You work for a medium to large-size company and the company is in the market for a new phone system. You’re considering Teams Phone System, but you’re wondering if it’s good at scale.

In this video, I explain why Teams Phone System is good for your company if it includes these 4 things.

Want my recommendations on the best Teams Phone Operator Connect Vendors? Ask me today.

Ask Mike

About Me

Mike Smith has been helping companies select the best telecom, WAN, security, and cloud services since 1999. He founded AeroCom in 2003, and has been the recipient of numerous business telecommunications industry awards, including being recognized as one of the top 40 business people in tech-heavy Orange County, CA. Follow Mike on YouTubeLinkedInReddit and SpiceWorks.

Transcript

You work for a medium to large sized company, meaning 100 users or more, or maybe a thousand or two users. And your company is looking for a new phone system and you’re interested in looking at teams phone system. But you’re wondering, does teams, phone systems scale? Is it good for large companies as well as small companies? I’m Mike Smith. I’m the president of Aerocom. Let’s put our heads together on this.

My Recommendations

But first, if you’d like my recommendation on the best teams phone operator, connect vendors, your company should, quote, reach out and contact me. I will help you make a lot better decision in a fraction of the time. Reach out, send me an email or give me a call (714.593.0011). I’m a broker for all the major operator connect vendors out there. There’s over 100 of them out there, so don’t waste your time looking at them all. Just reach out and contact me. It won’t cost you anything. More information on that at the end of the video. Also, don’t forget to subscribe to the channel so you don’t miss any of my weekly videos. And if you like the video, hit the like button and leave me some comments.

Teams Phone for a med-large-size company

Okay. Is Microsoft Teams phone system good for a large company? Does it scale well, the answer is yes. If your company doesn’t need a lot of fancy features for your users. So if you guys don’t need to pull up call reports or you don’t need fancy calling features or you don’t need SMS messaging, you don’t have a call center, things like that. If that’s the case, then teams phone might scale really well for your large company.

Also, if your company uses teams a lot today for instant messaging, you use an operator, connect vendor that has pricing specifically tailored for large companies that ends up equating to around maybe 2 to $4 per month per user. If you have hundreds or thousands of users and your operator connect, vendor can supply you with ATA devices to support analog on the network like overhead paging systems, fax machines, conference rooms, phones, gate access systems, things like that. And if you use an operator connect vendor that can supply you with the add ons that your company might want to have that fill some of the feature gaps that teams phone has, like for instance, operator console software or call recording compliance, call recording record always all the time, always on call recording, also SMS messaging, things like that. So if some of those feature gaps, if your company wants those features but teams phone doesn’t have those features, if you use an operator connect vendor that has them that might be a good fit for you.

Teams Phone System Good for Large Companies?

If you have an Operator Connect Vendor

And if you use an operator connect vendor who can help you deploy teams phone system. Some operator connect vendors don’t do this very well and some do. Some actually will give you a project manager that will walk you through the whole installation process, help you do a phased approach. Maybe you’re doing one region at a time or one location at a time. If you have a lot of locations, there’s going to be a lot of stuff going on. So it’s nice to have a project manager who’s done this many, many times to walk you through the installation. So having the right operator connect vendor is really important. One that can do those things that I mentioned.

And lastly, teams phone system might scale really well for you if your company already has an E5 license, if your company has Office 365 or I should say Microsoft 365 EA five licensing, that means half the cost of phone system or most of the cost of teams phone system is already being paid for. You don’t have to pay that teams phone standard $8 per month per user fee, so even makes it more enticing. So that’s my advice on why teams phone sticks can scale really well for large businesses, but you’ve got to find the right operator connect vendor to quote. And that’s where I come in, reach out, send me an email, give me a call.

Still confused? Reach out and contact me

I’d love to help you find the right operator connect. Vendor I’ll ask you some questions about your company’s phone requirements. And based on your answers, I’ll tell you the small handful of operator connect vendors that your company should be coding and why. Also introduce you to the best salespeople to work with that. Those vendors. I’ll arrange a demo with each of those vendors, and I’ll also oversee the coding process to make sure you get the best pricing possible from the vendor of your choice. And on top of all that, I won’t charge your company a dime. Those service providers, those operator connect vendors, they pay me. My broker fee so your company doesn’t have to pay me anything. So there’s no excuse not to at least reach out, send me an email or give me a call (714.593.0011)  and see what I have to say. Get my opinion on this stuff. I love talking phone systems. It’s why do these videos? It’s in it’s a way for me to showcase to you that I know what I’m doing. And if you like the video, it’s a nice way to say thanks. Reach out and ask for a quote. So send me an email. Give me a call. I’d love to help you on the project. And as always, hit the subscribe button so you don’t miss any of my future videos. I put out videos every single week. Don’t miss any of them. And if you’d like to video, hit the like button, subscribe to the channel again and leave a comment down below. Thanks for watching. I’ll catch you on the next one.

Ask Mike

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