5 Practices to Implement a TEM Solution Effectively

You may feel like there are a thousand questions to ask when you are an IT Director trying to cut costs and find the best solution for your company.  If you are looking into Telecom Expense Management (TEM) you have stopped at the right place.  We are here to cover the top five practices you will want to be aware of when entering into the TEM world.  If TEM is done correctly, it can reduce your IT expenses without cutting your important programs.  TEM is there to help improve how your company organizes and handles their telecom expenses. Telecom expenses can produce some overwhelming and create complex bills for large organizations. But with TEM, it will optimize your spending on telecom services, control over expenses and operational costs.  No need to worry about large billing errors anymore, because TEM will monitor and take care of it for you.

1. The first thing you will want to focus on when getting involved with TEM, is to make sure you that you select your provider carefully.  This is something that AeroCom can help you with as well.  We will find you quotes and pricing from all major providers and help narrow down which one fits your enterprise the best.  When choosing your provider it is important that they understand your complete IT environment.  Make sure that you choose to go with a provider with consulting skills.  Your TEM provider must be able to assist you with your management information generated by TEM to drive improvements in your overall business environment.

2. The next thing that you should practice when investing in TEM, is making sure that you have set goals and expectations of what you are looking to achieve. When doing so, you are more likely to save more in the long run.  An experienced provider should be able to provide insight on how other businesses similar to yours have been able to succeed with particular TEM services.

3. Next, you will want to know and understand the key stakeholders that will benefit.  Make sure that you understand the needs from all of those involved, including finance and IT.  This is an important step because other departments may have different requirements that may need to be incorporated into your TEM solution.  You may want to ask yourself some questions such as; “Who is paying the bills?” “Who orders services?” Who’s responsible for validating the bill?” Etc.

4. Make sure that you take a phased approach to implementation.  Companies can easily be overwhelmed by the detail and potential that TEM can offer.  But don’t worry, because there are great cost benefits that will be revealed along with better management benefits from your TEM provider. For the greatest amount of success, make sure you follow a phased approach with clear deliverables for each step to make sure you understand TEM and choose the right solution.

5.  Lastly, make sure that you utilize services from your TEM provider to augment your internal expertise. After carefully selecting your TEM provider, they have essentially already done what you are trying to achieve many times with many companies.  Make sure that you are using their experience and skills to really find your best solution.  Make sure that your provider supplies the resources needed to meet your TEM deliverables.

For more information regarding TEM, or if you are interested in finding your preferred provider visit our website at www.aerocominc.com or give us a call, (877) 465-3505 to find the best quotes and pricing!