3 Things to ask your Hosted Desktop Provider

March 26, 2014 Aerocom

A hosted desktop is a service that makes your desktop, applications, and office suite accessible through the Cloud. All of this can be accessed through the simplicity of a web browser.

When choosing a provider for a hosted desktop, it is important to have these three questions answered:

    • When did this service begin operating?

It is vital to know how long the service has been operating since your business needs the credibility of a provider. Also, knowing this will lower the potential risks to your business when using this service. There are a huge number of providers being created everyday for this type of service and some older existing providers are actually distancing themselves from the regular IT. You may need to ask how much experience they have in bringing cloud solutions with the right support. Another great tip would be to see testimonials from the provider to verify their time as a service.

    • How many customers are using the service daily?

The ability to scale is a key feature that a provider should have in their service. When knowing the amount of users who access the service daily is vital since that would indicate how many their service is made to handle. For example, less than 500 users is the point when the provider would need to invest on expansion of their service capabilities.

    • Are their contracts applied when using your service?

The pay as you go service is one of the features that is provided by Cloud Computing. Long term contracts are still being used by traditional IT providers. However, you may want to use cloud computing as it was designed: simple and flexible. The ability to not be tied down to a contract should guarantee you that the service is trustworthy.

For more information, visit our website or contact one of our AeroCom Geniuses for support! www.aerocominc.com or (877) 465-3505

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