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Cloud PBX Phone Systems – 6 Preparations Your Company’s LAN
Your company is transitioning from an on-prem phone system to a Cloud PBX phone system. What 6 steps can you take to prepare for the installation? In this video I explain the 6 basic things you can do to prepare…
The Best Cloud Call-Contact Center Software: Go beyond IT
Your company is looking for a new Call Center Software Solution. But before you attend a demo, think about going beyond the IT department. In this video I explain how to take a holistic approach that involves not only the…
Microsoft Teams Phone System: Backup Failover to an Auto Attendant
Is your company concerned about the reliability of Microsoft Teams phone system and looking for a solution like a Backup Failover to an Auto Attendant? In this video I discuss options for failover to a third-party auto attendant when Teams…
The Best Cloud Call Center Software: Desk Phones
Your company is interested in a new call center software, but you’re uncertain whether your agents should use a desk phone, soft phone, or both? In this video I explain which questions you should ask yourself about: Are your agents…