This guide has been developed for business owners and managers to assist them when selecting the most cost effective TEM software for their multi-location business. TEM is a software package that allows business’ end users to manage all their phone bills as one. TEM software is generally used by organizations that have separate business locations spread over a wide geographic area. Having many locations, it’s difficult for a single phone company to provide for ALL of the telecom voice, data, and Internet bandwidth services.
How do you know if you’re ready for TEM?
- Do you pay a phone bill month after month without really knowing what the phone bill is for?
- The employee that’s assigned to the original GL codes for a bill that no longer works for the company?
- Are you afraid to disconnect unknown phone services in case something might happen?
- Are your different company department heads all in charge of their own telecom services?
- Does it cost you more in employee labor to process a phone bill than the phone bill itself?
If all of these questions are a YES for you…it may be time to consider TEM software. But wait! Before you begin your search for the perfect product, be sure to ask yourself these questions before purchasing.
- How much do you want to spend-monthly- on phone data and internet bills each month and you’ll want to manage with your TEM software?
- How much does it cost you to process each individual phone bill each month?
- Are all of your GL codes up to date for each individual phone bill?
- Are your reporting needs very simple or complicated?
- How comfortable are you having your phone bill information in “the cloud”?
- How many other “satisfied customer references” does there need to be for the package considered?
- How much of the “loading and managing” of your phone bills’ information into the TEM software are you prepared to hand in-house?
- How “direct” do you need your relationship with the original phone carrier to remain?
- Are you good at “trust but verify”?
- Are you okay with a “single solution provider” that “does it all” as long as your phone bills don’t actually go up?