Blog
Cloud PBX Checklist for Large Companies: Network Footprint
This is the first installment of the Cloud PBX Checklist for Large Companies, and today Mike is talking Network Footprint. In the video below, Mike tells you the questions you need to ask internally (and of service providers), about “network…
Microsoft Teams Phone System: Operator Connect vs. Direct Routing as a Service
What is the difference between Operator Connect and Direct Routing as a Service, for Microsoft Teams Phone System? In the video below, Mike explains the key differentiators you need to know, when you are evaluating Teams Phone System, to replace…
Which Cloud PBX providers integrate with Salesforce?
Which Cloud PBX providers integrate with Salesforce? In the video below, Mike explains that an even better question is “what features should “integration” include?” He details those critical features, and tells you why they’re important. Want Mike’s recommendations on the…
Microsoft Teams Phone System Operator Connect Pricing
What is the pricing for Operator Connect, for Microsoft Teams Phone System? In the short video below, Mike explains the cost of Operator Connect for both small and large companies, and also explains the additional licensing costs for Microsoft 365.…
Which Cloud PBX Vendors are HIPAA Compliant? Voicemail
Which cloud PBX vendors have HIPAA compliant voicemail? In the video below, Mike Smith explains that the first question should be “What does our company consider HIPAA compliant, when it comes to voicemail?” “What features do we need?” Mike details…
Which cloud call center software solutions are HIPAA compliant? SMS
Which cloud call center software solutions are HIPAA compliant, that include SMS text messaging? In the video below, Mike explains how cloud call (contact) center software vendors often vary on what they consider “HIPAA compliant SMS,” and gives you six…
What is Operator Connect for Microsoft Teams Phone System?
What is Operator Connect, for Microsoft Teams Phone System? You may have heard this term on the Internet, or maybe you saw it inside your Office (or Microsoft), 365 Admin Center… but what does it mean? How is it different…
Is Dialpad’s Cloud PBX service good for a large business?
Is Dialpad’s cloud PBX service good for a medium-size or large business, with approx. 100 – 5,000 employees? In the short video below, long-time business telecommunications broker, Mike Smith, provides you with several of Dialpad’s features, that make their solution…
Cloud Call Center Software Integrated with Phone System Software
If your call center agents are multi-tasking, your company needs it’s cloud call center software fully integrated with your phone system software. Your call center agents need robust call center functionality within their softphone app. But they also need the…
Is Nextiva good for large businesses in 2021?
Is Nextiva’s cloud PBX solution good for large businesses in 2021? Watch the video below to hear Mike Smith provide you with several features Nextiva offers, which make their solution a great fit for large companies, in particular. Want a…