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The Best Cloud Call Center Software: Don’t Duplicate Old Tech
If your company is looking for the best call center software, the first thing you need to think about is avoiding duplicating your company’s current, old technology. In this video, I will explain why using your current tech, as a…
Microsoft Teams Phone System – The Ideal Fit
Are you interested in Microsoft Teams Phone System but you’re not sure your company is an ideal fit? In this video, I talk about why the ideal fit for Teams Phone is a large company with an E5 license, high…
Cloud Phone System Checklist for Large Companies: Free Proof of Concept
A free “proof of concept” (PoC), should be on your large company’s checklist, when shopping for a new cloud phone system. In the video below, I explain what a free PoC is, the parameters, and the benefits to your company.…
The Best Call Center Software: Combine it or separate it?
You’re searching for the best call center software for your company, and you’re wondering: Should we combine it with our phone system software or purchase each, separately? In the video below, Mike explains when it’s best to combine it and…
Microsoft Teams Phone Pricing in 2023
What is the total price for Microsoft Teams Phone in 2023? In the video below, Mike explains Teams Phone total cost, including licensing , dial tone options such as: Direct routing, calling plans, direct routing as a service, and Operator…
Cloud Phone System Cost in 2023
How much does a cloud phone system cost, for a medium-large business in 2023? In the video below, Mike gives you the 4 core pricing structures that vendors offer for cloud phone system solutions, and exact price ranges your organization…
The Best Call Center Software with Hubspot, Salesforce and other CRM Integration
Your company is shopping for a new call center software solution, and you want to know which call center software solutions are the best, considering you also need it to integrate with your company’s CRM, such as HubSpot or Salesforce.…
Teams Phone System Reliability – Mobile App Failover
Your company is looking at Microsoft Teams Phone System to replace your current PBX. But you’re wondering, is it reliable? In the video below, Mike details one area you might want to think about: Mobile App data network failover to…
Cloud PBX Checklist for Large Companies: Pricing
Where does pricing and cost fit inside the ultimate cloud PBX shopping checklist for large companies? In the video below, Mike explains the different pricing structures available with various cloud PBX service providers, and what type of structure you should…
Which Cloud PBX providers are HIPAA compliant? BAA & Automatic Deletion
Which HIPAA compliant cloud PBX providers are the best for our company? You’d better ask about a BAA & automatic deletion! In the video below, Mike explains both of these items and why not every cloud phone system provider offers…