Blog
Hey IT Pros! Service Providers have a lot in common with you.
Once again, I found myself explaining why Yelp is not a good place to form your opinion on providers. People never stop and think… “Wow, my provider hasn’t had an outage or glitch in 6 months… I think I’ll go on over and post a raving review on Yelp!” Nope… but if you have an issue with a service provider and you get a person in customer care that isn’t very nice… Yelp and everyone around you is gonna hear about it.
The Secret that Nobody Wants to Tell You about Telecom & Cloud Salespeople
For those of you like myself, who despise haggling with salespeople – this blog is for you. I am going to let you in on a secret that I’ve been educating IT Decision makers on for 11 years. Are you ready?
IT Departments should NEVER buy their hosted VoIP handsets!
When we are proposing a hosted VoIP phone system from a service provider, our clients often ask if they can buy the phones. My answer is yes but DON’T DO IT! Before I tell you my logic, I have to tell you my story.
My network connection is slow and I don’t know why…
Learn about an unknown, extremely effective tool that will dramatically speed up your network connection! The heaven sent tool is called an Applications Performance Management (APM) and it is offered by some Internet and MPLS network providers, in fact, you may already have this service available to you!
MPLS Networks Are Not Dead… I think?
Think before you jump! Don’t kick MPLS to the curb just yet! Here are some crucial points to consider before making a move.
The Math Behind Getting Fast Business Internet Access
Internet connectivity is tied with a computer for the MOST ESSENTIAL ITEM an employee needs to do their job properly. To figure out if you should pay for a faster Fiber, Business-Grade Internet connection or a back-up Wireless Connection, etc., you simply have to do some math.
Is Hosted VoIP Voice Quality Safe with BYOB?
I’ve ALWAYS been told by engineers, that if a business has over ten users and needs extremely reliable hosted VoIP voice quality, a dedicated MPLS circuit needs to be installed so that their voice traffic travels over a protected environment (i.e. not the public Internet). Is it possible to have excellent, and most importantly, SAFE voice quality over BYOB (bring your own bandwidth)?
How to Choose the Best MPLS Provider
Now that you’ve decided on shopping for an MPLS (Multi-Protocol Label Switching), network, how do you find the best provider? Step 1: Understand your configuration options…