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Microsoft Teams Phone System: Do you need an E5 license?

Does your company need a 365 E5 license, for Microsoft Teams Phone System? In the video below, Mike explains why your company doesn’t need an E5 license for Teams Phone System, (but might want to upgrade anyway), because sometimes the

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Microsoft Teams Phone System: Operator Connect vs. Direct Routing as a Service

What is the difference between Operator Connect and Direct Routing as a Service, for Microsoft Teams Phone System? In the video below, Mike explains the key differentiators you need to know, when you are evaluating Teams Phone System, to replace

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Microsoft Teams Phone System Operator Connect Pricing

What is the pricing for Operator Connect, for Microsoft Teams Phone System? In the short video below, Mike explains the cost of Operator Connect for both small and large companies, and also explains the additional licensing costs for Microsoft 365.

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Microsoft Teams Phone System Reliability: Failover Options – Complete Redundancy

Is Microsoft Teams Phone System Reliable? Is there a failover option, for complete redundancy for dial tone? In the video below, Mike Smith explains how you can use Direct Routing as a Service to provide every user with a secondary

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What is Operator Connect for Microsoft Teams Phone System?

What is Operator Connect, for Microsoft Teams Phone System? You may have heard this term on the Internet, or maybe you saw it inside your Office (or Microsoft), 365 Admin Center… but what does it mean? How is it different

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Microsoft Teams Phone System: Don’t buy it direct from Microsoft

Your company should not buy Microsoft Teams Phone System, direct from Microsoft. In this short video below, Mike Smith explains the different features required for Microsoft Teams Phone System, and which of them you should buy from Microsoft directly… and

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Microsoft Teams Phone System: Is it good for a mid-size company in 2021?

Is Microsoft Teams Phone System a good fit, for a mid-size company, in 2021? You’ve heard of using Teams for your company’s PBX, but is that just something for micro-size companies? Can it handle the requirements of a substantial brick-and-mortar

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Do all users need a Calling Plan for Teams Phone System?

Do all of our company’s users/extensions need a Calling Plan for Microsoft Teams Phone System? In the video below, Mike Smith answers this question and also provides tips on how to reduce the cost for Calling Plans on low-usage phones,

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Microsoft Teams Phone System Direct Routing as a Service

What is Direct Routing as a Service for Microsoft Teams Phone System? In the short video below, Mike Smith explains Teams Direct Routing as a Service, compares it to alternatives, and provides you with the benefits of DRaaS for your

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Microsoft Teams Phone System Missing Features in 2021

Which features are missing from Microsoft Teams Phone System in 2021? You’re researching Teams as a possible replacement for your company’s PBX, and you’ve heard Microsoft has some gaps in feature/functionality… but what does that mean? In this video, Mike

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