Telecom expenses are the some of the most complicated expenses to manage. So how do you know if your company is spending too much on the services? With thousands of phone lines, data lines, switches, cell phones etc. few companies have the time or the expertise to manage their telephony bills, without realizing how much money there is to be saved by switching to a telecom expense management service. There are a few errors that CIO’s may make when it comes to your telephony bills.
One problem without making the switch to TEM is that without it, more billing errors are likely to occur. This leads to complex charges of invoices that can add another layer of potential confusion. Another problem you may have with your current system is that your telecom network is likely decentralized which makes it hard to manage. Your current purchasing decisions and with limited monitoring on your telecom expenses can lead to about 10-20 percent increase in what you could be saving with TEM. Another issue is the struggle to justify costs of new programs. The hesitation a CIO may have to switching to a new system may cause some confusion and hesitation when in fact TEM will provide savings and include the following:
- Improved decision making
- Expense validation
- Recovery of billing errors
- Cost avoidance
- Automated invoice processing
One benefit of TEM that can save your company money and payment problems is the feature of having automated invoice processing. This will ensure a timely pay and keep track of your telecom expenses making it less complex and time consuming for you and your company. If an employee moves or leaves the company you may not remember to disconnect their line or re-allocate it, leaving you paying for that line. Companies don’t realize that with TEM, and with regular audits you can eliminate or re-purpose zero usage lines saving your company money every month. CIO’s may not realize the benefits of switching their telecom services but with a few minor changes and investing in TEM, you are avoiding errors, saving money and allowing more time for yourself and less time with your bills and telecom expenses.
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