Two Services Over One Connection
Does your call center or company have direct phone numbers (DIDs)? Or do you require a PRI voice T1 to maximize your phone system’s feature functionality? Every company has different needs. Simplify your business with a PRI.
A Single Primary Rate Interface (PRI) circuit, is extended from Telephone Exchange (Central Office), which contains 23 multiplexed channels. The IP phones, fax machines, analog phones and Wi-Fi phones can all use the PBX to connect with the PRI line and make up to 23 simultaneous calls to the external world. A PRI line is an end-to-end digital circuit. It is a voice-only T1 circuit, utilizing ISDN technology and can pass important call information, such as caller ID and Dialed Number Information Service (DNIS).
Benefits
- Improve Efficiency. With DIDs, you can designate specific numbers for tracking advertising campaigns, customer service, etc.
- Decrease Payroll Costs. Direct dial numbers dramatically reduce the need to have someone manually answering and routing incoming calls to your business.
- Increase Flexibility. PRI lines can be used for voice connectivity, video conferencing and faxing.
Available Features with Select Providers
- Automatic incoming call failover
- 2-B Channel Transfer: allows all trunks to be released when an incoming call in transferred outside of your location.
- Trunk Utilization Reporting
- Outbound caller ID pass-through
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Want AeroCom’s recommendation for the 3 best PRI providers, for your company’s size, location, and requirements? Click below.