PRI


Technology Picture - PRITwo Services Over One Connection

Does your call center or company have direct phone numbers (DIDs)? Or do you require a PRI voice T1 to maximize your phone system’s feature functionality? Every company has different needs. Simplify your business with a PRI.

A Single Primary Rate Interface (PRI) circuit, is extended from Telephone Exchange (Central Office), which contains 23 multiplexed channels. The IP phones, fax machines, analog phones and Wi-Fi phones can all use the PBX to connect with the PRI line and make up to 23 simultaneous calls to the external world. A PRI line is an end-to-end digital circuit. It is a voice-only T1 circuit, utilizing ISDN technology and can pass important call information, such as caller ID and Dialed Number Information Service (DNIS).

Benefits

  • Improve Efficiency. With DIDs, you can designate specific numbers for tracking advertising campaigns, customer service, etc.
  • Decrease Payroll Costs. Direct dial numbers dramatically reduce the need to have someone manually answering and routing incoming calls to your business.
  • Increase Flexibility. PRI lines can be used for voice connectivity, video conferencing and faxing.

Available Features with Select Providers

  • Automatic incoming call failover
  • 2-B Channel Transfer: allows all trunks to be released when an incoming call in transferred outside of your location.
  • Trunk Utilization Reporting
  • Outbound caller ID pass-through

Browse reviews on PRI service providers.

Want AeroCom’s recommendation for the 3 best PRI providers, for your company’s size, location, and requirements? Click below.