Mike Smith's Brain
What kind of Dedicated Server is Impossible “Spin Up?”
A couple months back, one of our hosted infrastructure as a service (“cloud computing”) providers came into our office and did an in-depth training for our staff on their dedicated server offering. For the majority of the training, the provider’s representative ran through a slide deck on the same ‘ol stuff about Gartner stats, magical quadrants, 25 nines, blah blah blah…. but then I asked him my famous big question….
Mid Size Companies Must have Video Phones
I don’t know everything about your company but I know that if you have more than 100 employees, I’m 99.9% sure you should have at least a few video-enabled phones.
Hey IT Pros! Service Providers have a lot in common with you.
Once again, I found myself explaining why Yelp is not a good place to form your opinion on providers. People never stop and think… “Wow, my provider hasn’t had an outage or glitch in 6 months… I think I’ll go on over and post a raving review on Yelp!” Nope… but if you have an issue with a service provider and you get a person in customer care that isn’t very nice… Yelp and everyone around you is gonna hear about it.



