Contact Center

Why Flip Flops are Pushing Companies to Cloud Contact Centers

I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on…

Mid Size Companies Must have Video Phones

I don’t know everything about your company but I know that if you have more than 100 employees, I’m 99.9% sure you should have at least a few video-enabled phones.

Why Businesses Are Moving Their Contact Center to the Cloud..Should You?

We provide for you the top 5 reasons why many businesses are moving their contact centers to the cloud. It could be the right move for your company!