Definition: IT as a Service (ITaaS), is where a service provider lends a company temporary IT staff for various purposes, including expertise on a large project. ITaaS is typically meant to augment an existing IT staff with subject-matter-experts, on a…
Definition: Instead of purchasing software licenses for the most popular software applications and then running these software applications on internal servers, a company can simply pay a monthly fee (per user), to use that same software, accessing it through…
Definition: With Hosted PBX (Hosted VoIP), service, a business can have state-of-the-art phone system technology without having a phone system on-site. The system/box/brain, of the phone system is owned and maintained by the provider and hosted at one of…
Definition: Interactive Voice Response (IVR), is an automated attendant (a company uses to answer phone calls), that interacts with a database (real time), to give a unique but automated voice response to each caller, based on the information they…
Definition: A Virtual Server or Virtual Machine is a service that allows a company to use a server without purchasing, managing or storing the server at their office. Through using this service, a company can store their data or…
Definition: Dedicated Server (or Managed Server), allows companies to put their applications on a single, private server located in a data center which is owned by a service provider. The service provider provides the hardware as well as the…
Definition: Colocation is a service that allows companies to place their company-owned servers in a service providers’ data center. Providers charge on a monthly basis for space, bandwidth and power. Although providers sometimes vary, space is usually sold per cabinet…
Definition: A T1 Internet connection is a 1.54M dedicated Internet connection. Best Fit: A company needing a high quality, primary or back-up Internet connection that has good upload speed. Benefits: Fast, Synchronous Upload Speed Same speed, all the time.…
Definition: 2 or more T1 Internet connections, bonded together (by a provider-managed router), to create faster Internet speeds, ranging from 3M – 12M (at 1.5M increments). Best Fit: A company that wants T1 quality Internet but needs more than…
Definition: A larger version of a T1 circuit, equivalent to 28 T1’s. Maximum Internet speed is approx. 45M. Best Fit: A company needing more than 10M of high quality Internet speed. Benefits: Fast Speed. Up to 45M Synchronous Download…