Definition: Mobile device plans for the entire company Best Fit: Companies with more than 10 people who want lower cellular plan costs and increased security on their mobile phones. Benefits: Cost savings. Large volume discounts based on having multiple…
Definition: A cellular wireless connection that can be accessed via Wi-Fi. Best Fit: Companies with employees that travel and are often in places where WiFi is unavailable or expensive. A Hot Spot is also a good idea for a…
Definition: Software that you download onto your computers and servers that allows a 3rd party company to securely back-up and store your data for disaster recovery purposes. Best Fit: Any company Benefits: Off-site disaster recovery No hardware costs, management…
Definition: IT as a Service (ITaaS), is where a service provider lends a company temporary IT staff for various purposes, including expertise on a large project. ITaaS is typically meant to augment an existing IT staff with subject-matter-experts, on a…
Definition: Instead of purchasing software licenses for the most popular software applications and then running these software applications on internal servers, a company can simply pay a monthly fee (per user), to use that same software, accessing it through…
Definition: With Hosted PBX (Hosted VoIP), service, a business can have state-of-the-art phone system technology without having a phone system on-site. The system/box/brain, of the phone system is owned and maintained by the provider and hosted at one of…
Definition: Interactive Voice Response (IVR), is an automated attendant (a company uses to answer phone calls), that interacts with a database (real time), to give a unique but automated voice response to each caller, based on the information they…
Definition: A Virtual Server or Virtual Machine is a service that allows a company to use a server without purchasing, managing or storing the server at their office. Through using this service, a company can store their data or…
Definition: Dedicated Server (or Managed Server), allows companies to put their applications on a single, private server located in a data center which is owned by a service provider. The service provider provides the hardware as well as the…
Definition: Colocation is a service that allows companies to place their company-owned servers in a service providers’ data center. Providers charge on a monthly basis for space, bandwidth and power. Although providers sometimes vary, space is usually sold per cabinet…