Blog
Dialpad AI Agent: Live Demo & Review 2026
Your company is in the market for a new phone system or contact center software solution — and you’re wondering what AI can actually do for your business today. One of the most exciting new products in the space right…
My favorite 3 things about Zoom Phone for large companies
Your medium-large-size company is in the market for a new phone system, and you, as the IT department have heard about Zoom Phone, but you’re curious if it is good for larger companies? In this video, I’m going to go…
SD-WAN & SASE Solutions Comparison: Cato, Palo, & Versa — Reduce Latency with Single-Pass Architecture
Your organization is shopping for an SD-WAN or SASE solution and latency is a top priority. In this video Mike Smith explains why single-pass architecture is the key to reducing latency across your wide area network and which vendors do…
3 Ways to Ensure a Smooth Transition to a New AI Call Center Software Solution
Your company is shopping for new call center software, but you’re worried the transition will overwhelm your agents and make them less productive. I cover 3 tips to make sure that doesn’t happen. About Me Mike Smith has been helping…